Upgrade or Replace early 2009 iMac?
My wife is casual user of the computer. For example, her hard drive is a 320 GB drive and she uses about 100 GB. She has few apps and primarily uses the system for email, messaging and shopping. She is quite happy with it except for the abundance of time spent waiting for the 'spinning colored wheel'. Her computer is an early 2009, 20" iMac with 2GB of memory. The computer is running Mac OS X El Capitan v10.11.6. The App Store indicates she can not upgrade the OS.
I suspect the spinning wheel is an indicator that her computer has insufficient Memory (2 GB 1067 MHz DDR3). It is indicated in the 'Memory' section of 'About This Mac' that 2 GB is the max that this computer can use. However, posts on this forum suggest this computer can, unofficially, be upgraded to 8 or 16 GB of memory.
If upgrading Memory is a practical alternative for a semi-computer literate husband; and would eliminate the spinning wheel, it would be a worthwhile effort. I'm guessing the cost of the memory chips would be a relatively small percentage of the cost of the new 21" iMac (she loves the iMac form factor).
Is upgrading memory on this computer practical and reliable? Where would I look to get guidance on the process?
Is an upgrade in memory the only obsticle in the way of upgrading the OS from El Capitan to the current version?
Are there other technical issues I may be overlooking arguing for replacing this 'obsolete' computer with a new one?
Thanks for any insight and guidance.
Jim
Mac Pro (Late 2013), macOS High Sierra (10.13.4)