Wifi says no internet connection on some apps but works well on other apps

Help! My internet connections suddenly stops for some apps like netflix, youtube, safari ,etc. But works well on Facebook, Messenger, Instagram.. I've tried changing my DNS settings, and I've reset factory setting so many now, and other "solutions" on the web. Anything else i can do?

iPhone 6, iOS 11.2.6

Posted on Apr 13, 2018 7:25 AM

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6 replies

Apr 14, 2018 7:14 AM in response to pamelalandrito

first of all is it wifi connection, or cellular? If it is cellular you can try to resent network connection and see if it helps. If it is wifi, try to remove wifi from known connection list and reconnect then. If it does not help, you could try to backup your data, reset your entire phone and see if it helps or not.


If this does not work you should go get your phone serviced - let the service provider figure it out.

Apr 13, 2018 1:49 PM in response to pamelalandrito

pamelalandrito,


Have you checked the apps authorized to use cellular data? Perhaps the ones that work are using cellular data.


Go to Settings > Cellular > CELLULAR DATA. Review the apps that are authorized to use cellular data.


Also see:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


Recommended settings for Wi-Fi routers and access points


Good luck.

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Wifi says no internet connection on some apps but works well on other apps

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