NVIDIA GeForce GTX 680MX 2048 MB and High Sierra

EtreCheck version: 4.2.1 (4C015)

Report generated: 2018-04-14 10:51:25

Download EtreCheck from https://etrecheck.com

Runtime: 5:23

Performance: Below Average

Problem: Other problem

Description:

I have 3 emails. Often gmail will not work until I restart, but the bigger issues are slowness, finder not responding and messages working not working, until I shut down and reboot. Just overall weirdness that wasn’t there before. I had been using ClamXVA that was recommended…maybe that is the issue.

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Apps hanging- There have been numerous app hangs.

Clean up- There are orphan files that could be removed.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

System modifications- There are a large number of system modifications running in the background.

Low performance- EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (27-inch, Late 2012)

iMac Model: iMac13,2

1 3.4 GHz Intel Core i7 (i7-3770) CPU: 4-core

8 GB RAMUpgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty

Video Information:

NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

iMac 2560 x 1440

Drives:

disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 () [Core Storage Container] 120.99 GB

disk2 - K**********c (Journaled HFS+) [Fusion Drive] 1.11 TB

disk0s3 - B*******X () [Recovery] 134 MB

disk1 - APPLE HDD WDC WD10EALX-408EA0 1.00 TB (Mechanical)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 () [Core Storage Container] 999.35 GB

disk2 - K**********c (Journaled HFS+) [Fusion Drive] 1.11 TB

disk1s3 - Recovery HD () [Recovery] 650 MB

disk3 - SanDisk Cruzer Glide 125.06 GB

External USB 480 Mbit/s

disk3s1 - S****5 (MS-DOS FAT32) 125.03 GB

disk4 - Western Digital My Book 1234 3.00 TB

External USB 5 Gbit/s

disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk4s2 - M*************c (Journaled HFS+) 3.00 TB

disk5 - Western Digital My Book 111A 2.00 TB

External USB 480 Mbit/s

disk5s1 () 32 KB

disk5s3 - B************e (HFS+) 2.00 TB

Mounted Volumes:

disk2 - K**********c [Fusion Drive] 1.11 TB (690.22 GB free)

Journaled HFS+

Mount point: /

disk3s1 - S****5 125.03 GB (48.69 GB free)

MS-DOS FAT32

Mount point: /Volumes/S****5

disk4s2 - M*************c 3.00 TB (164.13 GB free)

Journaled HFS+

Mount point: /Volumes/M*************c

disk5s3 - B************e 2.00 TB (1.73 TB free)

HFS+

Mount point: /Volumes/B************e

Network:

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en5: iPhone

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.51 GB available

iCloud Status: one pending file

System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 2 hours

System Load: 1.85 (1 min ago) 1.73 (5 min ago) 1.75 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.quark.quarkupdate.plist

Executable: /Library/PrivilegedHelperTools/com.quark.quarkupdate

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.backupstart.plist

Executable: /Applications/ZipCloud.app/Contents/Resources/Utility.app /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 8 -b

Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist

Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

79 32-bit apps

Kernel Extensions:

/Applications/PMHMac.app

[Not Loaded] SONYDeviceType01.kext (1.2.00.09240 - SDK 10.5)

/Applications/Wondershare Video Converter Ultimate.app

[Not Loaded] SystemAudioRecorder.kext (1.1.0 - SDK 10.6)

/Library/Extensions

[Loaded] SONYDeviceType04.kext (Sony Corporation, 1.3.0.06030 - SDK 10.10)

/Users/***/Library/Application Support/Transmit/Transmit Disk.app

[Not Loaded] transmitdiskfs.kext (4.0.0 - SDK 10.6)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

MagicMenu Application (? - installed 2015-09-04)

(/Applications/StuffIt Archive Manager.app/Contents/MacOS/MagicMenu.app)

FontExplorerXAutoload Application (?

(/Users/***/Library/Application Support/Linotype/FontExplorer X/FontExplorerXAutoload.app)

ClamXav Sentry Application (Mark Allan

(/Applications/ClamXAV.app/Contents/Resources/ClamXav Sentry.app)

Wondershare Helper Compact Application (Wondershare Software Co., Ltd

(/Users/***/Library/Application Support/Helper/Wondershare Helper Compact.app)

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)

iTunesHelper Application (Apple - installed 2018-03-30)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2013-12-10)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-20)

QuickTime Plugin: 7.7.3 (installed 2018-04-08)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-24)

Flash Player: 29.0.0.140 (installed 2018-04-10)

AdobePDFViewer: 18.011.20038 (installed 2018-02-24)

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-10)

JavaAppletPlugin:

Safari Extensions:

3rd Party Preference Panes:

Flash Player (installed 2018-03-26)

Quark Update Preferences (installed 2017-07-25)

Time Machine:

Skip System Files:

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

K**********c: Disk size: 1.11 TB - Disk used: 421.60 GB

Destinations:

M*************c [Local] (Last used)

Total size: 3.00 TB

Total number of backups: 189

Oldest backup: 2015-05-05 19:48:11

Last backup: 2018-04-14 10:38:49

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Clean up:

~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

/Applications/ZipCloud.app/Contents/Resources/Utility.app

Executable not found

~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

/Applications/ZipCloud.app/Contents/Resources/Utility.app

Executable not found

Diagnostics Information (past 7 days):

2018-04-13 09:44:03 clamdscan Crash (once)

2018-04-12 15:28:11 Adobe InDesign CC 2018.app Hang (14 times)

2018-04-12 09:10:46 Adobe Dreamweaver CC 2018.app Hang (3 times)

2018-04-12 09:08:36 Keychain Access.app Hang (once)

2018-04-10 21:30:17 AdobeIPCBroker.app Crash (once)

End of report

Awesome help. I don't know what that ZipCloud is either. Here is a screenshot of what it said. I will do all you have suggested. I haven't had any issues with the externals up until recently. I sort of think your initial ideas of the Magic Menu (not sure that that is), and the ClamX. I have turned those off in Log ins and will look at more RAM. This machine was so fast for so long and it only recently began to show problems. So, I am thinking ClamX could very well be it. I give it a few days and let you know how it goes.

Hi Allan,

Not sure if my clicking of the solved button worked...but I haven't had any issues so far today. I do feel your help was the solution! Thank you so much! Graphics I know.... computer issues...not so much.

Thank you... I will try that now. I have been using ClamX which was suggested some time ago..maybe that is the issue.

Will let you know how this works out