Chumsearch

Chumsearch has become the default for the Safari homepage on my Macbook Air and I cannot set another site for my homepage.. How do I remove Chumsearch and reset my homepage.

MacBook Air (13-inch, Early 2015), macOS Sierra (10.12.1)

Posted on Apr 14, 2018 7:27 PM

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Posted on Apr 16, 2018 10:42 AM

Quick update on chumsearch, ALL the removal pages seam to be out of date, so I'm going to crosspost my reply from the chrome support forums, as this applies to safari equally:


Don't panic, you're almost there if you removed offending software with Malwarebytes.


The reason safari and chrome are not allowing you to change your search provider is because the chumsearch guys updated their malware to put in a group policy on OS X that overrides the search engine for everyone at the system level. No amount of chrome/safari resets will solve the issue. This was happening on Windows so the chrome team came out with a script to clean up group policies. On a mac, we have to clean it manually, but it's not too bad.


To remove, go to the OS X System Preferences and you should see a new icon called "Profiles" at the bottom. There is gonna be an administrator override on the search provider. Select "AdminPrefs", click the minus sign and enter your password (assuming you are an admin). Now that it's nuked, you should be able to relaunch Safari/Chrome and delete the offending chumsearch provider entry.


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