Someone has installed an application on my phone that enables them to see all of my information remotely as if they have a second copy of my phone. From all of my applications to my text messages and my email. They can also see my browser history. This has all been proven to me with screenshots. How do I remove this "hidden app" or virus that's giving them this ability?
iPhone 6
Are you sure they've installed an app? What you're describing could also be the result of your Apple ID being compromised.
Restore your phone as new:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Change your Apple ID password:
Change your Apple ID password - Apple Support
See also these articles:
If you think your Apple ID has been compromised - Apple Support
Are you sure they've installed an app? What you're describing could also be the result of your Apple ID being compromised.
Restore your phone as new:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Change your Apple ID password:
Change your Apple ID password - Apple Support
See also these articles:
If you think your Apple ID has been compromised - Apple Support
No, there is no such app from the app store that will do that, it would violate every guideline Apple has. If they installed it outside of the app store then they also jailbroke your iPhone and all security bets are off.
You need to put your iPhone in DFU mode: https://www.imore.com/how-to-iphone-ipad-dfu-mode and then restore it as a NEW iPhone (not from your backup) in iTunes. Any jailbreak will be removed as well as all installed apps.
Did this person also jailbreak your iPhone? Because they would have to do this in order to put any such app on your iPhone. Do a spotlight search for Cydia on your iPhone.
This person did it before and I saw the capabilities. Then we had a falling out and it was turned on me. Its an app with a monthly fee that can be installed in several minutes with access to the host phone then goes hidden.
No it wasn't from the app store. If I remember correctly he would login to a website online and go from there. I guess it must be jail broken, I wouldn't know the difference. I will do what you recommended and go from there.
Hacked by hacking app
