Impossible to book a Genius Bar appointment other than next week Wednesday 1 or 2 pm, how to ask for later date (I work)?

Hi Philip,

If you contact an Apple Support team they may be able to book you a slot for a later day, however, it is reliant on the Genius Bar having appointment slots available.

You can contact the Apple team here -> Contact Apple Support

Hope this helps!

Aimee

If it’s convenient, most Apple Stores can book an appointment up to two weeks ahead if you come in person. They have appointments available that you might not be able to make online or through Apple phone support.

You would need to go to the point person who checks in people there for appointments.

philipfromhockley wrote:

Thanks both for the replies, it begs the need for a more explicit user interface stating something like "online booking can only be made one week ahead" rather than showing a greyed out calendar with no explanation. If traffic is so intense (only 2 time slots available a week ahead is rather daunting), more staff is needed or or one should be able to book further ahead online, why not 2 weeks? My Apple Store is 10 miles away, having to go there to set up an appointment for which I have to come back 10-15 days later is rather retrograde.

It is what it is. I remember going to an Apple Store once needing an appointment where I knew I would need to make a return visit. I tried booking online from one of their demo computers, but only found that there were no appointment times available for the one week window that it allowed. So I asked an employee what to do, and was told that to talk to the guy with the iPad standing near the Genius Bar, and that he would have a two-week window of appointment times. He showed me the list of available appointments for my device type (appointments are for device specific). Even the appointments 8 days ahead were completely booked, and those could only be made in-person.

The other thing is to make your online appointment first thing in the morning when the next day becomes available, although I don't recall what time this is exactly.