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Hi , I bought an Apple iPhone 7 Plus from a 3rd party and all is well except her name and email still hooked up to the phone

Need to transfer an Apple ID / email/ iCloud from a third party to me

Posted on Apr 19, 2018 10:42 AM

Reply
3 replies

Apr 19, 2018 10:44 AM in response to Allie56

Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you.


Find My iPhone Activation Lock

If you can't activate your iPhone - Apple Support


If you have an Apple Watch please see; About Activation Lock on your Apple Watch - Apple Support.

Hi , I bought an Apple iPhone 7 Plus from a 3rd party and all is well except her name and email still hooked up to the phone

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