I tried to use my $35 giftcard to buy v-bucks but every time it tells me insufficient charge and takes me to payment methods but there is no gift card method
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What do you mean 'it tells me insufficient charge' ? If you mean that you are getting a message about an insufficient balance on your account then does your balance cover the total price of what you are trying to buy, including any applicable taxes ?
but there is no gift card method
There should be an option to redeem another gift card, but you won't see an option to say how things are paid-for, that is automatic and you can't change it.
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