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Question: you tube videos play only music, no image and on google search machine when i type sthing for search then I click on search and I see results.but when I want to add more words to my search I can't, its blank and won't let me type anything

hi everyone,

2 things that happened at the same time.i use only safari.

1) you tube videos play only sound/music but no image.

2)I type thing on google search.ok safari gives me the results. but when that happens google search its blank, my typed search isn't there anymore and when I want to add some words to my search because I wasn't satisfied with them,google search won't let me type.

how do these 2 things are related?

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Answer:

macman1585 wrote:

1) you tube videos play only sound/music but no image.

2)I type thing on google search.ok safari gives me the results. but when that happens google search its blank, my typed search isn't there anymore and when I want to add some words to my search because I wasn't satisfied with them,google search won't let me type.

how do these 2 things are related?

Third party extensions or corrupted caches and cookies may cause this kind of a problem.

1. If Safari is slow, stops responding, quits unexpectedly, or has other issues

https://support.apple.com/en-us/HT203353

Section: Manage Extensions

https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


2. Enable Develop menu and Empty Caches

https://support.apple.com/guide/safari-developer/develop-menu-dev39df999c1/mac


3. Remove cookies and website data.

Manage cookies and website data:

https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471

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Apr 24, 2018 5:02 AM in response to macman1585 In response to macman1585

If the above doesn't work, try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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Apr 21, 2018 2:06 AM in response to macman1585 In response to macman1585

macman1585 wrote:

1) you tube videos play only sound/music but no image.

2)I type thing on google search.ok safari gives me the results. but when that happens google search its blank, my typed search isn't there anymore and when I want to add some words to my search because I wasn't satisfied with them,google search won't let me type.

how do these 2 things are related?

Third party extensions or corrupted caches and cookies may cause this kind of a problem.

1. If Safari is slow, stops responding, quits unexpectedly, or has other issues

https://support.apple.com/en-us/HT203353

Section: Manage Extensions

https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


2. Enable Develop menu and Empty Caches

https://support.apple.com/guide/safari-developer/develop-menu-dev39df999c1/mac


3. Remove cookies and website data.

Manage cookies and website data:

https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471

Apr 21, 2018 2:06 AM

Reply Helpful
Question marked as Helpful

Apr 24, 2018 5:02 AM in response to macman1585 In response to macman1585

If the above doesn't work, try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Apr 24, 2018 5:02 AM

Reply Helpful (1)

Apr 24, 2018 5:06 AM in response to macman1585 In response to macman1585

the problem was extension ublock origin that I use.i reset preferences back and the problem was solved.

thank you both for your help!

Apr 24, 2018 5:06 AM

Reply Helpful
User profile for user: macman1585

Question: you tube videos play only music, no image and on google search machine when i type sthing for search then I click on search and I see results.but when I want to add more words to my search I can't, its blank and won't let me type anything