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Facebook not working after High Sierra Update 10.13.4

After update last week my Facebook is not working, no newsfeed, only showing two stories, no notifications and when I sign into Facebook it asks me to leave the page ?


No problems with Google Chrome


This definately only started after lasted update


Could anybody help please


Java enable , cleared all history

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Apr 21, 2018 6:29 AM

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Question marked as Best reply

Posted on Apr 21, 2018 7:01 AM

Check Safari/Preferences/Extensions to see if you have the Dashlane extension installed. If you do, disable it when working on Facebook.


Dashlane supposedly is aware of the problem.


If you don't have Dashlane installed, try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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3 replies
Question marked as Best reply

Apr 21, 2018 7:01 AM in response to nick77p

Check Safari/Preferences/Extensions to see if you have the Dashlane extension installed. If you do, disable it when working on Facebook.


Dashlane supposedly is aware of the problem.


If you don't have Dashlane installed, try setting up another admin user account to see if the same problem continues. Also try the Safe Mode.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Facebook not working after High Sierra Update 10.13.4

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