You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

all of my “portrait” photos in album now turn into common photos without blur effects (except my portrait photos stored on icloud), help.

portrait photos

Posted on Apr 21, 2018 8:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2018 1:22 PM

handfromindonesia,


Do you have "Optimize iPhone Storage" on? If so, only low-res versions are kept on your phone.


Go to Settings > Your-name-apple-id > iCloud > Photos to verify.


Also see:


https://support.apple.com/en-ca/explore/taking-managing-photos


Good luck.

3 replies

all of my “portrait” photos in album now turn into common photos without blur effects (except my portrait photos stored on icloud), help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.