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Question: Series 3 watch overheating & won’t charge

Series 3 watch overheating & won’t charge. I took it to the Apple store and they have to send it in to California for repair. I am most disappointed that they wouldn’t just replace and instead make me wait. This was an expensive watch and I feel it should’ve just been replaced in the store.


So I’m wondering how prevalent this issue is ?

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Apr 21, 2018 2:06 PM in response to iPaulR In response to iPaulR

Using the site’s search tool to look for threads mentioning overheating produced 20 hits in the history of all Apple Watch versions, only a few in the time since Series 3 was released and most of these explicitly mentioned earlier series devices. I think you can say S3 failure caused by overheating is very uncommon or even “rare”. I will suggest that your overheating case was so unusual that they wanted it sent back for further investigation.


We can’t speculate why it was not replaced immediately, nobody here has access to that decision process.

Apr 21, 2018 2:06 PM

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Apr 21, 2018 4:52 PM in response to iPaulR In response to iPaulR

Not entirely accurate from my own experience. I had a dead microphone on my S3 LTE, a very brief demonstration to the Genius Bar tech and he disappeared into the back of the store with my watch. 10 minutes or so later he was back with a replacement watch. I guess it could depend on the fault and the training level of the store techs. Mine was easy to demonstrate on an otherwise working watch but from your description your watch was lights out nobody home by the time you could get it into a store, so they had only your description until it could be examined by the specialists.

Apr 21, 2018 4:52 PM

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Question: Series 3 watch overheating & won’t charge