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Question: Why do my portrait mode photos revert back to normal photos overnight?

anytime I take portrait mode photos, overnight they go back to normal photos. The blurry portrait effects revert back to normal... why is this?


i have the current iOS 11.3 and I’m using the iphone X


i keep getting notified that my iCloud is full. I’m not sure why that would have anything to do with my photos not staying portrait mode but it might?

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Jun 9, 2018 9:06 AM in response to smarie87 In response to smarie87

My wife and I are both experiencing this same issue. I turned off “Optimize iPhone Storage”, yet the issue persists. I do not understand why iCloud should have anything to do with utilizing the full features of the camera, but I suppose I will try disabling all usage of iCloud next. Portrait mode was a huge reason for upgrading our old iPhones to the iPhone X, and now it is a completely useless feature. This is totally unacceptable.

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Jun 6, 2018 5:21 AM in response to kouroshfrommelbourne In response to kouroshfrommelbourne

I noticed this happening when I was on holiday in France 3 weeks ago. Assumed it was just because wifi/4g issues overseas caused syncing issues but it would be fine once I got home. Turns out that every single photo I have edited (around 2000+ out of 20,000 as most edits I automatically 'favourite') have all gone! It's still happening now though, usually a few days after I take and edit a photo. The strange thing is i've paused uploads to iCloud yet it's still happening. All the edited photos DO appear to be on my iCloud account, but not sure how I can get these to sync down to my iPhone. I don't want all the unedited versions on my phone to overwrite all those on iCloud. :/

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Apr 22, 2018 4:53 AM in response to smarie87 In response to smarie87

i keep getting notified that my iCloud is full. I’m not sure why that would have anything to do with my photos

If you are using iCloud Photo Library and "Optimize Storage", your iPhone may no longer be able to download the full resolution originals from iCloud, and this will prevent Photos from working properly.


Either free storage in iCloud or purchase more iCloud Storage. But as long as you have not solved the problem with your iCloud Storage it is not save to edit or use your photos in iCloud at all. Do you have a backup copy of all photos in your iCloud Library on a computer?

Apr 22, 2018 4:53 AM

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Jun 6, 2018 5:21 AM in response to kouroshfrommelbourne In response to kouroshfrommelbourne

I noticed this happening when I was on holiday in France 3 weeks ago. Assumed it was just because wifi/4g issues overseas caused syncing issues but it would be fine once I got home. Turns out that every single photo I have edited (around 2000+ out of 20,000 as most edits I automatically 'favourite') have all gone! It's still happening now though, usually a few days after I take and edit a photo. The strange thing is i've paused uploads to iCloud yet it's still happening. All the edited photos DO appear to be on my iCloud account, but not sure how I can get these to sync down to my iPhone. I don't want all the unedited versions on my phone to overwrite all those on iCloud. :/

Jun 6, 2018 5:21 AM

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Jun 9, 2018 9:06 AM in response to smarie87 In response to smarie87

My wife and I are both experiencing this same issue. I turned off “Optimize iPhone Storage”, yet the issue persists. I do not understand why iCloud should have anything to do with utilizing the full features of the camera, but I suppose I will try disabling all usage of iCloud next. Portrait mode was a huge reason for upgrading our old iPhones to the iPhone X, and now it is a completely useless feature. This is totally unacceptable.

Jun 9, 2018 9:06 AM

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Jun 9, 2018 4:16 PM in response to danelskibr In response to danelskibr

I completely agree on that one, portrait mode is one of my favorite features. With my iCloud photos turned off I haven’t any further issues and you’re right, it doesn’t make sense at all why this would have any effect on the photos but as of right now my photos are staying in portrait mode so I have no issue anymore

Jun 9, 2018 4:16 PM

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Jun 10, 2018 3:40 AM in response to smarie87 In response to smarie87

I’ve recently spotted this same issue since the most recent iOS update so came on here to look for answers! I think I, like most, have maxed out their free iCloud storage but I went and tried turning that off to see if it helped. Whilst I was looking at options I randomly clicked on the EDIT option for a photo that I had taken in Portrait mode that had now reverted to a normal image. And there in the edit options was the option to turn Portrait mode back on for the image! It would seem that the portrait image is still there, but has just been turned off for some reason with this iOS update!!!!

Hope this helps...

Jun 10, 2018 3:40 AM

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Jun 10, 2018 8:14 AM in response to jasonneo In response to jasonneo

Thank you! I am relieved to see that my portrait mode images are not entirely lost. It is inconvenient to be required to manually reactivate each portrait mode photo in edit, but this is clearly better than permanently losing them.


Thanks again for the workaround.

Jun 10, 2018 8:14 AM

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Question: Why do my portrait mode photos revert back to normal photos overnight?