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HELP! Resetting MacBook

Hello!


Please can someone help me out here. I wanted to reset my MacBook Pro to factory settings, so I went in to Disk Utilities and erased everything.


Now when I try to reinstall macOS I get messages like “The recovery server could not be contacted” and “Could not create a Preboot Volume for APFS Install”.


I have no clue what I‘m doing. Trying to find answers on the internet but can’t seem to solve it. Right now my screen looks like this.


Can somebody please tell me what to do? The Macintosh HD drive is gone too...


Really appreciate any help!

Thanks.


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Posted on Apr 22, 2018 8:46 AM

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HELP! Resetting MacBook

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