Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Specified Account Already Exists


I've been trying to install iTunes and every time I do so, this error comes up

User uploaded file

I have tried removing all the itunes/apple related files from my computer and uninstalling all of it from my system however it is still appearing with that error.

Thank you!

null-OTHER, Windows 7

Posted on


Page content loaded

Apr 22, 2018 9:38 AM in response to amiwang In response to amiwang

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.


Apr 22, 2018 9:38 AM

Reply Helpful
User profile for user: amiwang

Question: Specified Account Already Exists