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Question: how to rename a mailbox

When I try to rename a mailbox, the name reverts to its former name after I type in the new one.

iMac (27-inch, Late 2013), macOS Sierra (10.12.3)

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Apr 24, 2018 10:53 AM in response to Cynthia Hull In response to Cynthia Hull

Third party applications , any anti virus , or softwares installed in Mac will only corrupt inbuilt apple application not even mail app other applications will also be effected and the system will start malfunctioning .

If there as such apps in your Mac please uninstall all of them use https://etrecheck.com/

And click on finder - click on applications you can manually read them and right click on unwanted applications only ( and do not try delete inbuilt apple app as they can't be deleted from Mac ) .

See this article macOS Sierra: Install, update, and uninstall apps

After that delete the mail application , all of the mails are stored on the servers they will start downloading again in apple mail application , as IMAP account has this feature .

A slight glitch as in your case of renaming mailboxes will sort out , but make sure delete all unwanted apps incase if they are used , any further questions / doubts please do ask .

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Apr 23, 2018 8:48 AM in response to Cynthia Hull In response to Cynthia Hull

You can try this method in the article Rebuild mailboxes in Mail on Mac - Apple Support

But more effective way is delete the apple mail application from system preferences - internet account and once again configure with web account see this article Set up Mail on your Mac with email accounts - Apple Support

Apr 23, 2018 8:48 AM

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Apr 23, 2018 10:52 AM in response to tygb In response to tygb

Thank you for these suggestions. While either one would probably do the trick, they are more trouble than it's worth. I'll just keep the mailbox name as it is. I am mostly mystified by why there is a Rename option that doesn't work.

Apr 23, 2018 10:52 AM

Reply Helpful
Question marked as Helpful

Apr 24, 2018 10:53 AM in response to Cynthia Hull In response to Cynthia Hull

Third party applications , any anti virus , or softwares installed in Mac will only corrupt inbuilt apple application not even mail app other applications will also be effected and the system will start malfunctioning .

If there as such apps in your Mac please uninstall all of them use https://etrecheck.com/

And click on finder - click on applications you can manually read them and right click on unwanted applications only ( and do not try delete inbuilt apple app as they can't be deleted from Mac ) .

See this article macOS Sierra: Install, update, and uninstall apps

After that delete the mail application , all of the mails are stored on the servers they will start downloading again in apple mail application , as IMAP account has this feature .

A slight glitch as in your case of renaming mailboxes will sort out , but make sure delete all unwanted apps incase if they are used , any further questions / doubts please do ask .

Apr 24, 2018 10:53 AM

Reply Helpful (1)
User profile for user: Cynthia Hull

Question: how to rename a mailbox