Problem with ITunes

Yo. I have problem with Itunes and my Iphone 5s. ITunes just don't wanna see my Iphone, when I recover him. He just tell about warnin (0x8000003 and 0x8000015). I can't recover my iphone, I can't use my phone. ***?(

iPhone 5s, iOS 11.3

Posted on Apr 23, 2018 9:02 AM

Reply
1 reply

Apr 24, 2018 9:32 AM in response to каринаfromпермь

Good morning каринаfromпермь,

Welcome to the Apple Support Communities!

I understand your Windows PC is not able to recognize your iPhone 5s, and you are trying to put your iPhone in recovery mode. The resources below will provide some troubleshooting steps to help you with this:
If iTunes doesn‘t recognize your iPhone, iPad, or iPod​
If you can‘t update or restore your iPhone, iPad, or iPod touch
How to erase your iPhone, iPad, or iPod touch​
Take care.

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Problem with ITunes

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