Invalid format on appleTV
Worked fine yesterday, trying to turn on appleTV ans getting invalid format error. Anyone have any idea please. Couple of years old, not newest version. Thanks
Worked fine yesterday, trying to turn on appleTV ans getting invalid format error. Anyone have any idea please. Couple of years old, not newest version. Thanks
OK, try another HDMI cable to begin with, if this doesn't help...
Try the following steps for the Apple TV 2 & 3, check whether things are working after each step where appropriate, before trying the next.
You may be unable to perform the last steps if I understand your issue correctly, if so...
If your problem persists get yourself a micro USB cable for the Apple TV 2 and 3 models or a USB-C cable for the Apple TV 4 (sold separately), you can restore your Apple TV from iTunes:
(You may already have a micro USB cable if you have a camera or other digital device)
You cannot use this method with the Apple TV 4K and will need to take the unit to Apple if a simple disconnection of all cables for 30 seconds doesn’t address the situation for you.
Does it play other content from Netflix?
I was trying to put Netflix on. Halfway through lost in space with the kids. It won't even load the main menu. Black screen with invalid format in blue box
What is it you are trying to play?
It won't even load onto the main menu including apple and all other apps
For clarity, are you saying the Apple TV won't turn on properly, not that Netflix won't load.
Sorry, that is correct. AppleTV won't turn on at all. I immediately get invalid format error on black screen, error in blue box
Thank you, I'll try this
Invalid format on appleTV