Hi Eric,
Thanks for your reply. I setted up another user account and also tried booting up in safe mode, and the flickering problem still remains.
Below is the output from Etrecheck when booted normally:
EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-04-27 00:30:15
Download EtreCheck from https://etrecheck.com
Runtime: 4:60
Performance: Good
Problem: Other problem
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Time Machine auto backup disabled- Time Machine auto backups are disabled.
Apps crashing- There have been numerous app crashes.
Small backup drive- Time Machine backup drive is too small.
Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2015)
iMac Model: iMac17,1
1 4 GHz Intel Core i7 (i7-6700K) CPU: 4-core
32 GB RAMAt maximum
BANK 0/DIMM0 - 8 GB DDR3 1867 ok
BANK 0/DIMM1 - 8 GB DDR3 1867 ok
BANK 1/DIMM0 - 8 GB DDR3 1867 ok
BANK 1/DIMM1 - 8 GB DDR3 1867 ok
Video Information:
AMD Radeon R9 M395 - VRAM: 2048 MB
iMac
Drives:
disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 () [Core Storage Container] 3.00 TB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB
disk0s3 - Recovery HD () [Recovery] 650 MB
disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 8.0 GT/s x4 Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 () [Core Storage Container] 120.99 GB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 3.11 TB
disk1s3 - B*******X () [Recovery] 134 MB
Mounted Volumes:
disk2 - Macintosh HD [Fusion Drive] 3.11 TB (965.00 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
One IPv4 address
Interface en6: iPad
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 1.76 TB available
System Software:
macOS High Sierra 10.13.4 (17E202)
Time since boot: Less than an hour
System Load: 2.61 (1 min ago) 1.56 (5 min ago) 0.68 (15 min ago)
Security:
| System | Status |
|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.datarobotics.ddserviced.plist
Executable: /Library/Application Support/Data Robotics/Drobo Dashboard/DDServiced
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
40 32-bit apps
Kernel Extensions:
/Applications/Parallels Desktop.app
[Not Loaded] prl_hypervisor.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)
[Not Loaded] prl_netbridge.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)
[Not Loaded] prl_usb_connect.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)
[Not Loaded] prl_vnic.kext (Parallels, Inc., 12.2.1 41615 - SDK 10.9)
/Applications/duet.app
[Loaded] DuetDisplay.kext (Rahul Dewan, 2.0.0 - SDK 10.12)
/Library/Extensions
[Not Loaded] TrustedDataSCSIDriver.kext (Drobo, Inc., 1.8.0 - SDK 10.10)
[Not Loaded] DroboTBT.kext (Drobo, Inc., 1.2 - SDK 10.10)
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)
/System/Library/Extensions
[Not Loaded] LaCieScsiType00.kext (1.9.1 - SDK 10.5)
/Users/***/Downloads/Little Snitch/Little Snitch Installer.app
[Not Loaded] LittleSnitch.kext (4.0.3 - SDK 10.11)
System Launch Agents:
| [Not Loaded] | 7 Apple tasks |
| [Loaded] | 169 Apple tasks |
| [Running] | 116 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 34 Apple tasks |
| [Loaded] | 178 Apple tasks |
| [Running] | 122 Apple tasks |
Launch Agents:
| [Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-26) |
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-03-26) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-26) |
| [Loaded] | com.lacie.LaCieDesktopManagerAgent.plist (? fa9aef6c - installed 2018-04-27) |
| [Running] | com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2018-03-01) |
| [Running] | com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2018-03-01) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-27) |
| [Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26) |
Launch Daemons:
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-03-26) |
| [Loaded] | com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2017-09-26) |
| [Loaded] | com.lacie.LaCieDesktopManagerDaemon.plist (? f806c6ee - installed 2015-10-27) |
| [Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) |
| [Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-26) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-27) |
| [Running] | com.edovia.screens.connect.plist (Edovia Inc. - installed 2018-03-29) |
| [Running] | com.datarobotics.ddservice64d.plist (Drobo, Inc. - installed 2018-01-03) |
| [Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-27) |
| [Loaded] | com.surteesstudios.Bartender.BartenderInstallHelper.plist (? cf4e1532 - installed 2017-02-11) |
| [Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-12-10) |
| [Running] | com.datarobotics.ddserviced.plist (? c4715cc4 - installed 2017-05-18) |
| [Running] | com.backblaze.bzserv.plist (Backblaze - installed 2018-03-24) |
| [Running] | com.apple.serverd.plist (Mac App Store - installed 2018-04-02) |
| [Loaded] | jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2018-02-15) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-03-12) |
| [Running] | com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2017-09-20) |
| [Running] | com.decisivetactics.printopia-server.plist (Decisive Tactics, Inc. - installed 2018-03-22) |
| [Running] | com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2018-03-01) |
User Launch Agents:
| [Running] | com.spotify.webhelper.plist (Spotify - installed 2018-04-03) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
| [Running] | com.coppertino.VoxHelper.plist (? 0 - installed 2017-03-21) |
| [Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-23) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-03-11) |
| [Running] | com.backblaze.bzbmenu.plist (Backblaze - installed 2018-04-27) |
User Login Items:
Dropbox Application (Dropbox, Inc.
(/Applications/Dropbox.app)
CheatSheet Application (Stefan Fuerst
(/Applications/CheatSheet.app)
Mailbutler Application (Mailbutler GmbH
(/Applications/Mailbutler.app)
HyperDock Helper Application (Mac App Store - installed 2017-03-08)
(/Applications/HyperDock.app/Contents/Library/LoginItems/HyperDock Helper.app)
PopClip Application (Mac App Store
(/Applications/PopClip.app)
iMazing Mini Application (DigiDNA SARL - installed 2017-12-10)
(/Applications/iMazing 2.app/Contents/MacOS/iMazing Mini.app)
CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2018-04-13)
(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
HazelHelper Application (Noodlesoft, LLC
(/Users/***/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.ap p)
DDAssist Application (Drobo, Inc.
(/Applications/Drobo Dashboard.app/Contents/Resources/DDAssist.app)
BetterSnapTool Application (Mac App Store
(/Applications/BetterSnapTool.app)
Alfred 3 Application (Running with Crayons Ltd
(/Applications/Alfred 3.app)
HyperSwitch Application (Christian Baumgart
(/Applications/HyperSwitch.app)
Default Folder X Application (?
(/Applications/Default Folder X.app)
TotalFinder Application (BinaryAge Limited
(/Applications/TotalFinder.app)
Bartender 3 Application (Surtees Studios Limited
(/Applications/Bartender 3.app)
BetterTouchTool Application (Andreas Hegenberg
(/Applications/BetterTouchTool.app)
CIJSULAgent SMLoginItem (Canon Inc. - installed 2018-03-03)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app)
Screens Connect Launcher SMLoginItem (Edovia Inc. - installed 2018-04-14)
(/Applications/Screens Connect.app/Contents/Library/LoginItems/Screens Connect Launcher.app)
1Password mini SMLoginItem (Mac App Store - installed 2018-03-31)
(/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebit s.onepassword-osx-helper.app)
Irvue Launch Helper SMLoginItem (Mac App Store - installed 2018-02-13)
(/Applications/Irvue.app/Contents/Library/LoginItems/Irvue Launch Helper.app)
VOXAgent SMLoginItem (Mac App Store - installed 2018-03-03)
(/Applications/VOX.app/Contents/Library/LoginItems/VOXAgent.app)
Loop SMLoginItem (Mac App Store - installed 2018-03-03)
(/Applications/VOX.app/Contents/Library/LoginItems/Loop.app)
Deliveries Express SMLoginItem (Mac App Store - installed 2017-10-24)
(/Applications/Deliveries.app/Contents/Library/LoginItems/Deliveries Express.app)
Internet Plug-ins:
FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-14)
Flash Player: 29.0.0.140 (installed 2018-04-14)
QuickTime Plugin: 7.7.3 (installed 2018-03-30)
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-26)
Audio Plug-ins:
BartenderAudioPlugIn: 1.0.0 (installed 2016-09-14)
Safari Extensions:
3rd Party Preference Panes:
Backblaze Backup (installed 2018-03-31)
Flash Player (installed 2018-03-27)
Hazel (installed 2018-03-31)
VOX Preferences (installed 2017-04-03)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: No
Volumes being backed up:
Macintosh HD: Disk size: 3.11 TB - Disk used: 2.15 TB
Destinations:
P*************************u [Network] (Last used)
Total size: 2.00 TB
Total number of backups: 16
Oldest backup: 2018-04-08 00:21:08
Last backup: 2018-04-25 05:55:46
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| mdworker (4) | Apple | 27 |
| com.apple.WebKit.WebContent (4) | Apple | 26 |
| kernel_task | Apple | 14 |
| WindowServer | Apple | 8 |
| com.apple.WebKit.Networking (2) | Apple | 7 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 1.80 GB |
| com.apple.WebKit.WebContent (4) | Apple | 661 MB |
| Safari | Apple | 627 MB |
| MTLCompilerService (21) | Apple | 402 MB |
| mdworker (16) | Apple | 308 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| com.apple.Safari.SafeBrowsing.Service | Apple | 3 MB | 1 KB |
| mDNSResponder | Apple | 1 MB | 159 KB |
| Safari | Apple | 963 KB | 56 KB |
| com.apple.WebKit.Networking | Apple | 320 KB | 72 KB |
| Dropbox | Dropbox, Inc. | 98 KB | 271 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| cloudphotosd | Apple | 20 |
| photolibraryd | Apple | 13 |
| com.apple.WebKit.WebContent (4) | Apple | 6 |
| WindowServer | Apple | 3 |
| ScopedBookmarkAgent | Apple | 3 |
Virtual Memory Information:
| Available RAM | 24.80 GB |
| Free RAM | 20.79 GB |
| Used RAM | 7.20 GB |
| Cached files | 4.01 GB |
| Swap Used | 0 B |
Clean up:
de.the-skylab.episodes -
Diagnostics Information (past 7 days):
2018-04-27 00:23:19 Last Shutdown Cause: 0 - Power loss (once)
2018-04-27 00:16:46 TotalFinder.app Crash (5 times)
2018-04-26 19:00:46 Transmission.app CPU (once)
2018-04-26 18:44:21 com.apple.WebKit.WebContent Crash (once)
Bundle controller class: BrowserBundleController |
End of report