Permission and file sharing issues after updating to High Sierra 10.13.4
I am in an office of three people who all purchased Mac Pros last year. We are networked and realized after updating to High Sierra 10.13.4 a week ago that they cannot find my machine to share files. I can see them, but they cannot see me. Also, if I want to change file names or update files in my own public file, I have to enter my password or save to the desktop and copy back into my files. I see that others have this issue but I haven't seen a remedy. I followed the advice from another thread to run an EtreCheck and the report is below. Can you help fix my permission issues?
EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-04-26 09:49:48
Download EtreCheck from https://etrecheck.com
Runtime: 3:09
Performance: Good
Problem: Other problem
Description:
Permission and file sharing issues after updating to High Sierra 10.13.4
Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
Mac Pro (Late 2013)
Mac Pro Model: MacPro6,1
1 3.5 GHz 6-Core Intel Xeon E5 (Xeon(R)) CPU: 6-core
32 GB RAM Upgradeable
DIMM1 - 8 GB DDR3 ECC 1866 ok
DIMM2 - 8 GB DDR3 ECC 1866 ok
DIMM3 - 8 GB DDR3 ECC 1866 ok
DIMM4 - 8 GB DDR3 ECC 1866 ok
Video Information:
AMD FirePro D300 - VRAM: 2048 MB
AMD FirePro D300 - VRAM: 2048 MB
Cinema 1680 x 1050
Cinema Display 1680 x 1050
Drives:
disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 () 1.00 TB
disk1s1 - Macintosh HD (APFS) 1.00 TB (922.45 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 1.00 TB (20 MB used)
disk1s3 - Recovery (APFS) [Recovery] 1.00 TB (518 MB used)
disk1s4 - VM (APFS) [APFS VM] 1.00 TB (3.22 GB used)
disk2 - Western Digital My Passport 0748 1.00 TB
External USB 5 Gbit/s
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - L*****U (Journaled HFS+) 999.83 GB
Mounted Volumes:
disk1s1 - Macintosh HD 1.00 TB (73.94 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 1.00 TB (73.94 GB free)
APFS
Mount point: /private/var/vm
disk2s2 - L*****U 999.83 GB (98.66 GB free)
Journaled HFS+
Mount point: /Volumes/L*****U
Network:
Interface en0: Ethernet 1
One IPv4 address
Interface en1: Ethernet 2
Interface en10: iPhone
One IPv4 address
Interface en2: Wi-Fi
Interface en9: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About a day
System Load: 3.16 (1 min ago) 2.64 (5 min ago) 2.41 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.prosoftnet.idwebdaemon.plist
Executable: /Library/Application Support/IDriveforMac/IDriveHelperTools/IDWebManagement.app/Contents/MacOS/IDWeb Management
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
43 32-bit apps
Kernel Extensions:
/Library/Extensions
[Loaded] TrackballWorks.kext (Kensington Computer Products Group, 1.3.0 - SDK 10.8)
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 165 Apple tasks |
[Running] | 118 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 38 Apple tasks |
[Loaded] | 178 Apple tasks |
[Running] | 119 Apple tasks |
Launch Agents:
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-21) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-04-23) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-03) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-23) |
[Running] | com.prosoftnet.idrivedaemon.plist (IDrive Incorporated - installed 2018-04-12) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-03-27) |
[Loaded] | com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2018-04-12) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-21) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-26) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Loaded] | com.prosoftnet.idwebdaemon.plist (? 8fbd971c - installed 2018-04-12) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Running] | com.crashplan.engine.plist (Code 42 Software - installed 2018-01-11) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-05-15) |
[Running] | com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2018-04-12) |
User Launch Agents:
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Loaded] | com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-02-08) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-04-03) |
[Loaded] | com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01) |
User Login Items:
AdobeResourceSynchronizer Application (Adobe Systems, Inc.
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
IDriveMonitor Application (IDrive Incorporated
(/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
iTunesHelper Application (Apple - installed 2018-03-30)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TrackballWorksHelper Application (Kensington Computer Products Group
(/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballW orksHelper.app)
Box Sync Application (Box, Inc.
(/Applications/Box Sync.app)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-21)
FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-10)
QuickTime Plugin: 7.7.3 (installed 2018-03-27)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-04-03)
AdobePDFViewer: 18.011.20038 (installed 2018-04-03)
Flash Player: 29.0.0.140 (installed 2018-04-10)
SharePointBrowserPlugin: 14.7.7 (installed 2017-10-23)
3rd Party Preference Panes:
Flash Player (installed 2018-03-26)
TrackballWorks (installed 2016-04-25)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 1.00 TB - Disk used: 926.41 GB
Destinations:
L*****U [Local] (Last used)
Total size: 999.83 GB
Total number of backups: 1
Oldest backup: 2018-04-13 08:33:14
Last backup: 2018-04-13 08:33:14
Top Processes by CPU:
Process (count) | Source | % of CPU |
Box Sync | Box, Inc. | 75 |
sandboxd | Apple | 10 |
WindowServer | Apple | 8 |
Finder | Apple | 6 |
kernel_task | Apple | 2 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 2.15 GB |
Adobe InDesign CC 2018 | Adobe Systems, Inc. | 1.31 GB |
Adobe Photoshop CC 2018 | Adobe Systems, Inc. | 1.09 GB |
Box Sync | Box, Inc. | 842 MB |
softwareupdated | Apple | 690 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
kernel_task | Apple | 590 MB | 7 MB |
IDriveDaemon | IDrive Incorporated | 5 MB | 13 MB |
mDNSResponder | Apple | 2 MB | 255 KB |
netbiosd | Apple | 384 KB | 1 KB |
CrashPlanService | Code 42 Software | 17 KB | 20 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
Box Sync | Box, Inc. | 32 |
WindowServer | Apple | 5 |
backupd | Apple | 3 |
Finder | Apple | 3 |
CEPHtmlEngine (5) | Adobe Systems, Inc. | 1 |
Virtual Memory Information:
Available RAM | 18.31 GB |
Free RAM | 14.33 GB |
Used RAM | 13.69 GB |
Cached files | 3.98 GB |
Swap Used | 63 MB |
Diagnostics Information (past 7 days):
2018-04-25 18:32:52 Box Sync.app CPU (11 times)
2018-04-24 16:41:00 Last Shutdown Cause: 3 - Hard shutdown (once)
2018-04-24 10:50:26 cloudd Crash (7 times)
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/***/Library/Caches/*/MMCS deleted/renamed, crashing.' terminating with uncaught exception of type NSException abort() called |
2018-04-16 08:21:25 Kernel Panic (2 times)
3rd party kernel extensions: com.kensington.trackballworks.driver 1.3.0 |
End of report
Mac Pro, macOS High Sierra (10.13.4)