iphone 6 map function not working properly

Question

Level 1

4 points

iphone 6 map function not working properly

My map function on iphone6 is not working most of the time (getting worse).

1. Loading of location takes a long time (20 seconds instead of immediately) and it seems it is not tracking my location when I am moving. Almost impossible to use map when I am moving.

2. At start, after location is found, turn by turn instruction does not come on right away and sometimes not al all.

3. Sometimes, map shows my location is way off (20 miles).

Thanks

Dan Tsiang

iPad 2

Posted on Apr 27, 2018 8:24 PM

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Answer 1

Alaeria

Level 1

31 points

Apr 29, 2018 6:51 AM in response to Chongnv

you will need to reset all location and network data. Resetting all location and network data is not hard, just go to Settings > General > Reset, click Reset Network Settings and Reset Location & Privacy.

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Answer 2

rose_10

Community Specialist

Apr 29, 2018 6:49 AM in response to Chongnv

Hello Chongnv,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble with Maps on your iPhone, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

Get help with Maps - Apple Support

If the trouble persists, please let me know if the issue exists in Apple Maps and other map programs, like Google Maps, as well.
If you run into any trouble, please reach out again.
Best Regards.

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Answer 3

Chongnv Author

Level 1

4 points

Apr 30, 2018 10:00 PM in response to Chongnv

It worked for a little while (maybe?). Now the same problem occurred. My wife has the same Iphone6 and to-day I used both side by side. Her Iphone6 was able to track the vehicle as it moved along the road. My iphone was not able to follow at all. After a while it gave up.

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iphone 6 map function not working properly

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