My MacBook Pro is freezing and restarting

Just a little bump to see if anyone can help with this. It's now just died whilst I was in the middle of typing something, without freezing first. Just a black screen, and no messages on reboot :-(

Help...!

Hmm... to my untrained eye, it looks like this 'cloudd' thing could be the issue..?

I'll try this too, and report back. thanks!

Yeah - that seems likely :-(

Thanks for the advice!

Here's the result:

EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-04-29 11:38:22

Download EtreCheck from https://etrecheck.com

Runtime: 3:22

Performance: Good

Problem: Computer is restarting

Description:

Frequently freezing, then fan activity increases before restarting. There are no error logs presented on restart. Issue doesn’t seem to be related to specific app.

Major Issues:

Anything that appears on this list needs immediate attention.

Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Hardware failure - Your machine shut down due to a hardware failure.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

High battery cycle count - Your battery may be losing capacity.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

MacBook Pro Model: MacBookPro11,3

1 2.3 GHz Intel Core i7 (i7-4850HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Replace Soon - Cycle count = 1130

Video Information:

Intel Iris Pro - VRAM: 1536 MB

Color LCD

NVIDIA GeForce GT 750M - VRAM: 2048 MB

Drives:

disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 () 500.07 GB

disk1s1 - Macintosh HD (APFS) 500.07 GB (361.08 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 500.07 GB (24 MB used)

disk1s3 - Recovery (APFS) [Recovery] 500.07 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 500.07 GB (1.07 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD 500.07 GB (137.21 GB free)

APFS

Mount point: /

Encrypted

disk1s4 - VM [APFS VM] 500.07 GB (137.21 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 52.00 GB available

System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 3 hours

System Load: 2.41 (1 min ago) 2.46 (5 min ago) 3.20 (15 min ago)

Security:

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: /Users/***/Library/Application Support/Steam/SteamApps/steamclean

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

28 32-bit apps

Kernel Extensions:

/Library/Extensions

[Loaded] DuetDisplay.kext (Rahul Dewan, 1.1.2 - SDK 10.10)

[Not Loaded] OlympusDSCSCSIDriver.kext (Olympus Corporation, 3.2.0 - SDK 10.11)

/System/Library/Extensions

[Not Loaded] DigidesignMbox2Boot.kext (9.0)

[Not Loaded] DigidesignMbox2.kext (9.0)

[Not Loaded] DigidesignElevenRack.kext (1.2.5 - SDK 10.7)

/Users/***/Apowersoft/Mac Online Launcher/Mac Online Launcher.app

[Not Loaded] Apowersoft_AudioDevice.kext (Apowersoft Limited, 1.6.7 - SDK 10.11)

[Not Loaded] SystemSound.kext (Apowersoft Limited, 1.0.0 - SDK 10.8)

Startup Items:

Digidesign Mbox 2 Path: /Library/StartupItems/Digidesign Mbox 2

DigidesignLoader Path: /Library/StartupItems/DigidesignLoader

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

Google Chrome Application (Google, Inc.

(/Applications/Google Chrome.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

MusicManagerHelper Application (?

(/Users/***/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpers/Musi cManagerHelper.app)

Public Volume (?

(/Volumes/P****c)

iTunesHelper Application (Apple - installed 2018-03-31)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CrashPlan Volume (?

(/Volumes/C*******n)

Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-28)

AdobePDFViewer: 18.011.20038 (installed 2018-02-28)

QuickTime Plugin: 7.7.3 (installed 2018-03-28)

AdobeAAMDetect: 3.0.0.0 (installed 2018-04-28)

User Internet Plug-ins:

WebEx64: 1.1.0 (installed 2016-10-20)

3rd Party Preference Panes:

MusicManager (installed 2015-11-17)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 500.07 GB - Disk used: 362.86 GB

Destinations:

U******d [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 21

Oldest backup: 2017-08-16 06:44:18

Last backup: 2018-04-18 19:13:18

S********B [Local]

Total size: 2.00 TB

Total number of backups: 21

Oldest backup: 2017-08-16 06:44:18

Last backup: 2018-04-18 19:13:18

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Clean up:

/Library/LaunchDaemons/com.digidesign.elevenrack.helper.plist

/Library/PreferencePanes/Digidesign Eleven Rack.prefPane/Contents/Resources/LaunchdDaemon

Executable not found

Diagnostics Information (past 7 days):

2018-04-29 08:27:03 Last Shutdown Cause: -128 - Unknown (once)

2018-04-28 21:50:25 Adobe Audition CC 2018.app Crash (once)

2018-04-28 21:43:42 Adobe Premiere Pro CC 2018.app CPU (4 times)

2018-04-26 20:02:27 cloudd Crash (2 times)

End of report

Is is any use?