Can't uninstall iTunes because I'm "not an administrator"?

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Level 1

9 points

Can't uninstall iTunes because I'm "not an administrator"?

My Windows account is an administrator account, but for some reason when I try to uninstall iTunes it won't recognize me as such, saying that I need administrator privilege. I have been following the official Apple guide for uninstalling iTunes, which says to delete the /programfiles/itunes file, which I can't delete because I'm "not an administrator" despite being logged in as an administrator. Any advice?

EDIT: I have been following these guides! The problem is that I CANNOT follow all the steps because my computer won't recognize me as an administrator.

I get stuck at step 4 in this guide (Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support)

null-OTHER, Windows 10, PC

Posted on Apr 29, 2018 4:22 PM

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Answer 1

turingtest2

Level 10

278,079 points

May 1, 2018 5:15 PM in response to Feltgoodinc

If needs be you can try creating a new administrator account.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right-click on the installer and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version as a workaround for installation or performance issues, or compatibility with third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

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Answer 2

Stuart423

Level 6

9,264 points

Apr 29, 2018 4:49 PM in response to Feltgoodinc

I ould restart the computer, and log into Windows as the administrator.

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Answer 3

Stuart423

Level 6

9,264 points

Apr 29, 2018 4:26 PM in response to Feltgoodinc

Remove iTunes and its related components

If you need help uninstalling these components, follow these steps:

Uninstall iTunes and related software components in the following order:

iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support 32-bit
Apple Application Support 64-bit

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

Open the control panel, select add/remove programs. You must uninstall the programs in this exact order.

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Answer 4

Feltgoodinc Author

Level 1

9 points

Apr 29, 2018 4:26 PM in response to Carolyn Samit

That is what I'm currently following, the problem is that I can't actually follow it because of the administrator issue and Apple does not go over that problem in that guide or any other guide I can find.

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Answer 5

May 1, 2018 1:54 PM in response to Feltgoodinc

If you don’t have administrative privileges on your Windows computer, that is an issue with Windows, not iTunes. You need to contact Microsoft first, mate. Get your admin privileges sorted out, and then you won’t have any issues with iTunes.

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Answer 6

Apr 29, 2018 4:24 PM in response to Feltgoodinc

See if there's something you haven't tried in this Apple support article > Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

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Can't uninstall iTunes because I'm "not an administrator"?

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