The smart case with keyboard keeps falling off ipad pro 10.5?

The apple keyboard smart case that I purchased with my ipad pro 10.5 falls off the ipad very easily. It seems the magnetic attachment is not very strong? Is there a solution for this?

iPad Pro Wi-Fi + Cellular

Posted on Apr 30, 2018 10:04 AM

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1 reply

May 1, 2018 9:34 AM in response to francie239

Good morning francie239,

Welcome to the Apple Support Communities!

I understand the Smart Keyboard for your 10.5-inch iPad Pro is not staying attached to the Smart Connector.

You may need to have an Apple Genius or an Apple Authorized Service Provider take a look at your iPad and Smart Keyboard to determine if the magnet is working properly. Click on the "Service and Support" section of the resource below to find one near you.

Find Locations - Service - Apple Stores and Apple Authorized Service Providers
Take care.

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The smart case with keyboard keeps falling off ipad pro 10.5?

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