Why does my iPhone screen turn off
When I put my finger over my camera or that bar on top of the screen it goes black but then when i take it off it goes back to normal
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When I put my finger over my camera or that bar on top of the screen it goes black but then when i take it off it goes back to normal
It should act only during phone calls.
If you don't have a case and/or a screen protector that can obstruct (interfere with) the proximity sensor (should be this case try to remove them, then restart your iPhone), I would suggest that you have your device inspected at your most convenient Apple Store or Authorized Service Provider. They will give you all the available options. See this list:
Apple - Find Locations - Location Selector
Regards
Giulio
It should act only during phone calls.
If you don't have a case and/or a screen protector that can obstruct (interfere with) the proximity sensor (should be this case try to remove them, then restart your iPhone), I would suggest that you have your device inspected at your most convenient Apple Store or Authorized Service Provider. They will give you all the available options. See this list:
Apple - Find Locations - Location Selector
Regards
Giulio
It is the normal behaviour of the "proximity sensor" (so that when you make a phone call and you move your device close to your ear, the screen goes black, avoiding to press inadvertently any button / icon on the screen itself).
Regards
Giulio
I’m having problems with my screen. Every time I put my finger close to the bar above the screen or the camera the screen turns off, not only when I’m on the phone but also when I’m playing a video game or just my screen is on and I put my finger close to the camera or the bar it turns off. It doesn’t let me play games because the screen turns off when I put my hands on it or a twist the phone to the side and I don’t know why
I have the 10 and mine just started doing this. It’s so annoying every time I try to swipe down to see notifications it does this. How can I fix it. My
Sons iPhone 6 is doing it too
Why does my iPhone screen turn off