Some artists not appearing on iPhone after PC transfer

No idea what is going on. I transferred a lot of music from my PC to the iPhone using iTunes but on the artist A-Z menu some are missing however if I search for them they appear so they are definitely on the phone. I've looked up the problem and some people say it is a bug with iTunes that isn't present in the older version so I tried the older version but it wouldn't let me use it with the iPhone X so I tried again but this time moving over a few artists at a time instead of all at once and I have the same problem except this time its different artists that are missing. I can force iTunes to re-sync the artists by editing their names then re-name them again back to how they were but doing this for my entire library is going to take a long time.


Anyone have any ideas?

Posted on May 3, 2018 5:25 PM

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9 replies

May 9, 2018 3:55 PM in response to dsmush

I'm using iCloud Music library rather than syncing my devices these days, but if I was seeing the same thing I would clear the music off the device and then sync a single playlist to the device starting with just say one artist, then say half the A's then all of them, and so on, each time seeing that everything that I've added has shown up where I expect it to, or going back to see what changes are required to fix things that don't. Grouping tracks into albums and Multiple tags (MP3 files only) are the summary of all of the significant factors that I've found over 10 years of using iTunes and Apple devices. I tweak every new album I import to iTunes with these factors in mind so I never have any problems when the tracks make it to my devices.


tt2

May 11, 2018 7:37 AM in response to turingtest2

After going back and starting over (again) this time transferring 1 album at a time ensuring the artist appears I have not identified the issue but a work around which seems quite odd to me is I can drag and drop my music onto the iPhone from a folder on my PC but it doesn't appear under artists on the phone so I've discovered that deleting the album from the phone then adding it again immediately after makes it appear. Surely this is some sort of bug with the software because all I am doing is adding it a second time after deleting it and it appears.

May 11, 2018 10:30 AM in response to dsmush

It depends on where the files are before you add them to iTunes. See Make a split library portable for some background on the shape of the iTunes library. If you put all of your files inside the media folder before you add them to iTunes, or make use of the Automatically Add to iTunes folder, then there is no duplication to worry about, plus your library is in the right shape to backup and move around when needed, and you have all of the content in the library ready to restore to your device as and when needed.


tt2

May 9, 2018 2:52 PM in response to turingtest2

Sorry for the late reply I had forgotten my login details and had to wait for Apple to unlock my account.

I have since started again using a MacBook Pro running Mac OS instead of my PC running Windows 10 but the problem remains however this time different artists are missing and not only that but a lot more of them too. Previously I had artists from F-N missing this time I only have 3 artists 2 under D one under F out of a total 166 artists. I have noticed the missing artists are found in the Albums section but they come under the heading of a question mark (?) even though they have their album names and they are in alphabetical order just under ? I am surprised this issue isn't more commented on I've seen a couple threads on this website talking about it some of them are putting it down to a bug in this version of iTunes.

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Some artists not appearing on iPhone after PC transfer

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