Family Sharing reports Family Full with only 5 members

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Level 1

16 points

Family Sharing reports Family Full with only 5 members

We currently have 5 members (myself, my wife, 2 kids and our original iTunes account as the 'organizer') in our family sharing.

I am trying to add another member, but when the person selects the invitation to join, they receive the message "Family is Full. Ask the family organizer to invite you again when there is space available."

Anyone have any idea why this might happen and how to correct?

iMac (21.5-inch Mid 2010), OS X Mavericks (10.9.1)

Posted on May 3, 2018 8:01 PM

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Answer 1

Top-ranking reply

LaughingGoat

Level 1

64 points

May 3, 2018 8:12 PM in response to veemo13

According to this page, there is an upper limit of 6 members in Apple's definition of a family.

Set up Family Sharing - Apple Support

Check to see if there's not already 6 using:

From a mac:

Choose Apple menu > System Preferences, then click iCloud.

From an iOS device:

Go to Settings > [your name] > Family Sharing.
If you're using iOS 10.2 or earlier, go to Settings > iCloud > Family.

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Answer 2

Jun 1, 2018 12:41 PM in response to veemo13

I'm having the same issue-- there are 5 members in my family currently (including myself), and I'm inviting a 6th and I get this message: "Family is Full. Ask the family organizer to invite you again when there is space available."

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Answer 3

veemo13 Author

Level 1

16 points

May 3, 2018 8:27 PM in response to LaughingGoat

You are correct; and that’s the problem.

I only have 5 in my ‘family’, but it says our family is full.

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Answer 4

Jun 16, 2018 1:12 PM in response to bradchoate

Hi, did you ever resolve this? I’m having the same problem and struggling to get through to apple support to get it recified. Any help greatly appreciated

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Answer 5

Jun 16, 2018 1:31 PM in response to karenwatts1962

I did— I canceled the invitation that was sent via email. I re-sent one via iMessage and that worked!

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Family Sharing reports Family Full with only 5 members

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