edward2057 Author

Level 1

44 points

Mac OS 10.13.4 wake up screen glitch

I've been noticing this issue lately and Ive called apple support about it and we have tried clearing the nv ram and the cmos and it still will not go away. I was worried that it could have been a hardware issue but after doing some researching I think this may be a software issue with metal 2. every time I wake my MacBook Pro from sleep I get a brief 1 second flash this is what it looks like

https://i.imgur.com/wfZTfAo.jpg

I found a reddit post with a lot of people having the same issue and I hope that apple sees this and fixes it.

is anyone else having this issue on the latest version of high Sierra ? are there any fixes ?

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

Posted on May 6, 2018 5:06 PM

142 replies

edward2057 Author

Level 1

44 points

Aug 21, 2018 8:04 AM in response to gemmafanta

hey so ive been following a guy who's posting youtube videos on the Mac OS Mojave betas and I told him about my issue and he said that this grey screen that we are all seeing is fixed with beta 7 of Mojave, so were only a couple weeks away from the launch of Mojave so I say wait and see if the problem goes away once you upgrade, I also get the flashes that your talking about when watching a video in netlifx or youtube, I got my whole logic board replaced with a new one and that didn't fix the issue so this is all software related there is nothing we can do now but wait till Mojave releases in September.

jutah76

Level 1

16 points

May 6, 2019 9:01 AM in response to edward2057

i try to share here my experience. MB Pro, TB, 13. Bought 3 months ago.

After few weeks, i experimented, at the first boot of the day, this weird glitch before the login. Just a matter of 2 seconds and the everything was working fine.

Even if it was not a big deal, it was pretty annoying to me. So i tried Vram reset, SMC reset, a complete re-install of mojave with no backup and.. the glitch still there.

After a couple of week, with no particoular reason, it works better.

The glitch never appers at first boot, it pops up sometimes if i reboot the mac after some hours of use.

My biggest concern honestly is that this glitch is hardware related but after reading this thread i think is something 100% software. I've spoken with my authorized reseller and they say it does not worth to leave the mac for 5 days because the problem is due to the Mojave and affects especially the Touch bar models. They saw other cases like mine. After a Motherboard/graphic card replacement the problem show up again after some days.

So.. i'll wait for the june Mojave update hoping they address this. Any other suggestion will be appreciate.

edward2057 Author

Level 1

44 points

Jun 1, 2018 11:09 AM in response to fromlj2u

update 10.13.5 came out today, update your MacBook Pro and use it for a bit and let me know if it was fixed our not, I will be doing the same thing on my MacBook Pro

edward2057 Author

Level 1

44 points

Sep 29, 2018 7:27 PM in response to edward2057

guys I've been using Mojave and I haven't had the issue since updating I think its fixed in Mojave and I've been using it for almost a week now

Oct 22, 2018 12:54 PM in response to Community User

Using macOS Mojave 10.14.

dsm136

Level 1

8 points

Jan 5, 2019 11:26 AM in response to edward2057

yes and I have not been able to find proper fix information or ……….annoyed and frustrated

mdp1101

Level 3

997 points

Apr 27, 2019 11:38 AM in response to edward2057

All of you guys have this problem. It could be a bug within the operating system or a loose screen connector. Has it been dropped anytime? Let me know. I’ve had good luck with my Mac in the past.

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Mac OS 10.13.4 wake up screen glitch