dead gpu or apple graphics device policy - please help

Did an etrecheck:

EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-05-13 21:50:07

Download EtreCheck from https://etrecheck.com

Runtime: 2:49

Performance: Excellent

Problem: Computer is restarting

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Kernel extensions blocked - There are blocked kernel extensions awaiting user approval.

Apps crashing - There have been numerous app crashes.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3.5 GHz Intel Core i7 (i7-4771) CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty

Video Information:

NVIDIA GeForce GTX 780M - VRAM: 4096 MB

iMac 2560 x 1440

(cut information)

Kernel Extensions:

/Library/Application Support/org.pqrs/Karabiner

[Blocked] Karabiner.signed.kext (Fumihiko Takayama, 10.22.0 - SDK 10.12)

/Library/Extensions

[Blocked] Wireless360Controller.kext (Drew Mills, 1.0.0d15 - SDK 10.10)

[Blocked] WirelessGamingReceiver.kext (Drew Mills, 1.0.0d15 - SDK 10.10)

[Blocked] RazerHid.kext (Razer USA Ltd., 8.66 - SDK 10.9)

[Loaded] SteelSeriesEngine3Driver.kext (SteelSeries, 0.86 - SDK 10.8)

/System/Library/Extensions

[Blocked] CyborgRAT.kext (Mad Catz, Inc., 1.0.69 - SDK 10.8)

[Blocked] 360Controller.kext (Drew Mills, 1.0.0d15 - SDK 10.10)

[Not Loaded] MicrosoftKeyboard.kext (8.2)

/System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns

[Not Loaded] MicrosoftKeyboardBluetooth.kext (8.2)

[Not Loaded] MicrosoftKeyboardUSB.kext (8.2)

System Launch Agents:

System Launch Daemons:

(cut items)

Top Processes by CPU:

Top Processes by Memory:

(cut items)

Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found

/Library/LaunchDaemons/com.easeus.dataprotectbackup.plist

/Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback

Executable not found

Diagnostics Information (past 7 days):

2018-05-13 19:40:14 SteelSeries Engine 3.app Crash (60 times)

2018-05-13 16:46:27 Kernel Panic (23 times)

2018-05-13 12:10:50 WindowServer Crash (6 times)

2018-05-13 12:04:08 Borderlands2.app Crash (once)

2018-05-13 10:19:26 Middle Earth Shadow of Mordor.app Crash (once)

2018-05-12 19:57:31 iMovie 9.0.9.app CPU (once)

2018-05-12 18:00:16 system_installd CPU (once)

2018-05-12 17:56:42 Boot Camp Assistant.app Hang (once)

End of report

Thank you, Barney. This was the most recent kernal panic from last night.

Sat May 12 22:45:59 2018

*** Panic Report ***

panic(cpu 0 caller 0xffffff7f91c67d7a): "bool IOAccelDisplayMachine2::display_mode_did_change(uint32_t): vendor driver returns false"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOAcceleratorFamily_kext s/IOAcceleratorFamily-378.18.1/Kext2/IOAccelDisplayMachine.cpp:490

Backtrace (CPU 0), Frame : Return Address

0xffffff91ffbd3760 : 0xffffff800f26e166

0xffffff91ffbd37b0 : 0xffffff800f396714

0xffffff91ffbd37f0 : 0xffffff800f388a00

0xffffff91ffbd3870 : 0xffffff800f220180

0xffffff91ffbd3890 : 0xffffff800f26dbdc

0xffffff91ffbd39c0 : 0xffffff800f26d99c

0xffffff91ffbd3a20 : 0xffffff7f91c67d7a

0xffffff91ffbd3a50 : 0xffffff7f91c947d5

0xffffff91ffbd3a90 : 0xffffff7f8ffe8a46

0xffffff91ffbd3b40 : 0xffffff7f8ffd5a10

0xffffff91ffbd3b80 : 0xffffff7f8ffdff15

0xffffff91ffbd3ba0 : 0xffffff7f8ffe38ef

0xffffff91ffbd3c20 : 0xffffff7f8ffdb1ce

0xffffff91ffbd3c70 : 0xffffff7f900416eb

0xffffff91ffbd3cc0 : 0xffffff800f86d55f

0xffffff91ffbd3d10 : 0xffffff800f8c9e47

0xffffff91ffbd3d70 : 0xffffff800f344532

0xffffff91ffbd3dc0 : 0xffffff800f273680

0xffffff91ffbd3e10 : 0xffffff800f2509dd

0xffffff91ffbd3e60 : 0xffffff800f2634eb

0xffffff91ffbd3ef0 : 0xffffff800f3735ad

0xffffff91ffbd3fa0 : 0xffffff800f220986

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(519.15)[D5F2A20D-CAB0-33B2-91B9-E8755DFC34CB]@ 0xffffff7f8ffcc000->0xffffff7f90014fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[580E0204-B37A-32BA-AC27-E8DBCA519B1F]@0xffffff 7f8fbd7000

com.apple.iokit.IOAcceleratorFamily2(378.18.1)[BAA0383C-9650-3934-B04A-69008F75 7A2C]@0xffffff7f91c5d000->0xffffff7f91cf3fff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[E56BF7DF-B38F-3193-9A02-9DB0BA C70D7A]@0xffffff7f8ff5e000

dependency: com.apple.iokit.IOSurface(211.12)[E998B85B-3174-3C25-B82B-C0D8BD9720E5]@0xfffff f7f90d38000

dependency: com.apple.iokit.IOPCIFamily(2.9)[580E0204-B37A-32BA-AC27-E8DBCA519B1F]@0xffffff 7f8fbd7000

dependency: com.apple.iokit.IOGraphicsFamily(519.15)[D5F2A20D-CAB0-33B2-91B9-E8755DFC34CB]@ 0xffffff7f8ffcc000

com.apple.nvidia.driver.NVDAResman(10.3)[AEA1EB3B-9B42-30F7-B281-208F5ADA51B3]@ 0xffffff7f9003d000->0xffffff7f90316fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[580E0204-B37A-32BA-AC27-E8DBCA519B1F]@0xffffff 7f8fbd7000

dependency: com.apple.iokit.IONDRVSupport(519.15)[B419F958-11B8-3F7D-A31B-A72166B6E234]@0xf fffff7f90022000

dependency: com.apple.iokit.IOGraphicsFamily(519.15)[D5F2A20D-CAB0-33B2-91B9-E8755DFC34CB]@ 0xffffff7f8ffcc000

dependency: com.apple.AppleGraphicsDeviceControl(3.18.48)[89491182-0B41-3BC3-B16F-D5043425D 66F]@0xffffff7f90032000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

17E202

Kernel version:

Darwin Kernel Version 17.5.0: Fri Apr 13 19:32:32 PDT 2018; root:xnu-4570.51.2~1/RELEASE_X86_64

Kernel UUID: 7134F18E-AAC2-3C5B-B2C4-ABB799B4B9DF

Kernel slide: 0x000000000f000000

Kernel text base: 0xffffff800f200000

__HIB text base: 0xffffff800f100000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)

System uptime in nanoseconds: 6318199657

last loaded kext at 5822249625: com.apple.driver.AGPM 110.23.33 (addr 0xffffff7f9298e000, size 131072)

loaded kexts:

org.pqrs.driver.Karabiner 10.22.0

com.steelseries.ssenext.driver 0.86

com.apple.driver.AGPM 110.23.33

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.ntfs 3.13

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 131

com.apple.driver.AppleMikeyDriver 281.51

com.apple.driver.AppleHDAHardwareConfigDriver 281.51

com.apple.driver.AppleHDA 281.51

com.apple.driver.AppleGraphicsDevicePolicy 3.18.48

com.apple.AGDCPluginDisplayMetrics 3.18.48

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.5f3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 10.3.0

com.apple.driver.AGDCBacklightControl 3.18.48

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelHD5000Graphics 10.3.2

com.apple.driver.AppleBacklight 170.12.6

com.apple.driver.AppleSMCLMU 211

com.apple.driver.eficheck 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleIntelFramebufferAzul 10.3.2

com.apple.nvidia.NVDAStartup 10.3.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.5.4

com.apple.driver.AppleLPC 3.1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.iokit.IOBluetoothUSBDFU 6.0.5f3

com.apple.iokit.SCSITaskUserClient 404.30.2

com.apple.driver.AppleUSBODD 439.50.6

com.apple.driver.AppleUSBStorageCoexistentDriver 439.50.6

com.apple.driver.CoreStorageFsck 546.50.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 407.50.6

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AppleFWOHCI 5.5.9

com.apple.driver.AppleSDXC 1.7.6

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AirPort.BrcmNIC 1240.29.1a7

com.apple.driver.AppleAHCIPort 329.50.2

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 281.51

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.18.48

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOAVBFamily 675.6

com.apple.plugin.IOgPTPPlugin 675.12

com.apple.nvidia.driver.NVDAGK100Hal 10.3.0

com.apple.nvidia.driver.NVDAResman 10.3.0

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOFireWireIP 2.2.9

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.AppleGPUWrangler 3.18.48

com.apple.iokit.IONDRVSupport 519.15

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleHDAController 281.51

com.apple.iokit.IOHDAFamily 281.51

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.AppleGraphicsDeviceControl 3.18.48

com.apple.iokit.IOAcceleratorFamily2 378.18.1

com.apple.iokit.IOSurface 211.12

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 519.15

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleThunderboltEDMSink 4.1.4

com.apple.driver.AppleUSBAudio 312.6

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.5f3

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.5f3

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.5f3

com.apple.iokit.IOBluetoothFamily 6.0.5f3

com.apple.iokit.IOSCSIMultimediaCommandsDevice 404.30.2

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.iokit.IOUSBMassStorageClass 4.0.4

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.AppleThunderboltDPInAdapter 5.5.3

com.apple.driver.AppleThunderboltDPOutAdapter 5.5.3

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.3

com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.CoreStorage 546.50.1

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOFireWireFamily 4.7.0

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.driver.AppleThunderboltNHI 4.7.2

com.apple.iokit.IOThunderboltFamily 6.7.8

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.50.6

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.50.3

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.driver.DiskImages 480.50.10

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 675.12

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

EOF

Just wanted to say thank you again. I think it's pretty clear now that it's a hardware issue and probably the gpu after all. Thanks for helping me understand the crash reports and eliminate "software error" as a possibility. Looks like the kernal panics were just a symptom of larger issues.

Sorry, I was hoping someone more knowledgeable than I am would look at the error message and tell me, if they could, what it means. I realize people here cannot give service.

similar error. this time:

System uptime in nanoseconds: 6318199657

last loaded kext at 5822249625: com.apple.driver.AGPM 110.23.33 (addr 0xffffff7f9298e000, size 131072)

Thank you. I'll try that.