User profile for user: MacDaddyRob
MacDaddyRob Author
User level: Level 1
8 points

Please Analysis my 3 Crash Report. Randomly crashes Mac then fan stays on

What does this mean

Process: AGSService [103]

Path: /Library/Application Support/Adobe/*/AGSService

Identifier: AGSService

Version: 4.5.0.814 (4.5.0.814)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

Responsible: AGSService [103]

User ID: 0


Date/Time: 2018-05-10 09:55:43.812 -0700

OS Version: Mac OS X 10.13.2 (17C2120)

Report Version: 12

Anonymous UUID:



Time Awake Since Boot: 46000 seconds


System Integrity Protection: disabled


Crashed Thread: 3


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00000001029ffffd

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]


VM Regions Near 0x1029ffffd:

shared memory 00000001029e9000-00000001029f1000 [ 32K] r--/r-- SM=SHM

-->

MALLOC_TINY 0000000102a00000-0000000102c00000 [ 2048K] rw-/rwx SM=PRV


Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff54a217c2 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff54a20cdc mach_msg + 60

2 com.apple.CoreFoundation 0x00007fff2d05ca15 __CFRunLoopServiceMachPort + 341

3 com.apple.CoreFoundation 0x00007fff2d05bd67 __CFRunLoopRun + 1783

4 com.apple.CoreFoundation 0x00007fff2d05b3d7 CFRunLoopRunSpecific + 487

5 com.apple.Foundation 0x00007fff2f147b76 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277

6 com.apple.Foundation 0x00007fff2f147a4e -[NSRunLoop(NSRunLoop) run] + 76

7 AGSService 0x000000010001ccf4 0x100000000 + 118004

8 AGSService 0x000000010000a122 0x100000000 + 41250

9 AGSService 0x0000000100001494 start + 52



2nd one...this is constantly crashing in the background


Process: qmasterd [837]

Path: /usr/sbin/qmasterd

Identifier: qmasterd

Version: ???

Code Type: X86 (Native)

Parent Process: launchd [1]

Responsible: qmasterd [837]

User ID: 0


Date/Time: 2018-05-10 18:49:20.632 -0700

OS Version: Mac OS X 10.13.2 (17C2120)

Report Version: 12

Anonymous UUID:



Time Awake Since Boot: 530 seconds


System Integrity Protection: disabled


Crashed Thread: 0


Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Termination Reason: DYLD, [0x1] Library missing


Application Specific Information:

dyld: launch, loading dependent libraries


Dyld Error Message:

Library not loaded: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit

Referenced from: /Library/Frameworks/AECore.framework/Versions/A/AECore

Reason: image not found


3rd just come about

Process: opendirectoryd [107]

Path: /usr/libexec/opendirectoryd

Identifier: opendirectoryd

Version: 483.37.2

Code Type: X86-64 (Native)

Parent Process: launchd [1]

Responsible: opendirectoryd [107]

User ID: 0


Date/Time: 2018-05-12 18:59:24.544 -0700

OS Version: Mac OS X 10.13.2 (17C2120)

Report Version: 12

Anonymous UUID:



Time Awake Since Boot: 44 seconds


System Integrity Protection: disabled


Crashed Thread: 3 Dispatch queue: com.apple.opendirectoryd.startup


Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [0]


Application Specific Information:

Either /Local or /Local/Default went offline (this should never happen)


Thread 0:: Dispatch queue: com.apple.root.default-qos.overcommit

0 libsystem_kernel.dylib 0x00007fff6f3a12fa __sigsuspend_nocancel + 10

1 libdispatch.dylib 0x00007fff6f223c6d _dispatch_sigsuspend + 21

2 libdispatch.dylib 0x00007fff6f223c58 _dispatch_sig_thread + 53

Mac Pro, iOS 10.3.2

Posted on May 12, 2018 8:08 PM

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8 replies
User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
140,867 points

May 13, 2018 9:24 AM in response to MacDaddyRob

Your report is quite remarkable.


Many of your problems are likely cause by running a Third-party so-called Anti-Virus (Sophos) on your normally well-protected Macintosh computer. Their approach to finding Viruses is brain-damaged. Scanning your Mac in this fashion, reading and re-reading each and every file looking for patterns found in antique Windows Viruses does nothing to protect your Mac, and un-necessarily wastes massive amounts of system resources for this non-improvement.


In addition, several of these packages have been found to mount a man-in-the-middle attack on your encrypted connections to the Internet so that they can be first to detect and such pattern. This is a deep violation of Trust, and since most are inept at this intervention, they leave your Mac far more susceptible to attack. Yours appear to be doing this.


--------

Next, you have Clean-My-Mac installed. This package is dangerous in that it does not seem to know when to stop. Some users have reported that it damaged their Mac so seriously, a MacOS re-Install was required. Your Mac optimizes its cache files automatically, and takes care of itself, and doesn't accumulate filth that this or any third-party package can improve upon.


--------

It is unfortunate that Sierra patcher tool seem to require you too run with System Integrity Protection disabled. But the third-party packages you have installed do NOTHING to help protect your mac from its being attacked, and are extremely likely to be the case of your problems.


--------

In addition: Chrome is one of the biggest resource hogs around. There are far more well-behaved, slicker, and faster Browsers now available. Both Safari and Firefox have been recently updated, and you should look into using one of them instead.


--------

Chrome is such a resource hog that it is quite remarkable when an "ordinary" (something other than Compressor) Application exceeds Chrome's resource-hogging. But something called "Memory keeper" appear to be doing just that.


It claims to be from the Mac App store. On further research, that App is NOT currently available from the Mac App Store. It appears to be the dreaded pay-for-malware MacKeeper in disguise.

Reply
User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
140,867 points

May 13, 2018 10:02 AM in response to MacDaddyRob

When you first posted your reports, they looked like serious memory problems. Mac Pro with Xeon Processor does not suffer from memory problems. It corrects errors on the fly and keeps working. That is why I asked what MacBOOK you were using.


In my opinion, your issues could entirely be caused by running so-called anti-Virus software. However, it is possible, as I noted, that your MacOS has been damaged by use of CleanMyMac.


You cannot expect such a heavily modified and partially-deleted MacOS to run without problems. In addition, after removing all the junk I mentioned, if the problems do not resolve, you may still need to re-install MacOS.

Reply
User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
140,867 points

May 13, 2018 9:35 AM in response to MacDaddyRob

You also have WD extensions installed. That can be an unexpected problem as well.


Some of these third-party drive extensions maintain a Windows New Technology File System (NTFS) on your Drive, and simulate MacOS Volumes on it. This is generally NOT what you want, and the sudden loss of the loaded extension, or need to run Disk Repair or Install or Restore or Recovery mode, leaves you drive as an NTFS drive, and inaccessible to your Mac.


No third-party Drive Utilities should be used, and Drives for Mac should be Erased at installation.


--------

Your boot drive is a 3TB mechanical drive. MacOS fits on a much smaller drive, and even with spool and paging files on the boot drive, your Mac would run much faster with a separate, smaller Boot drive, with no production files on it. If these other files on the Boot drive are merely random storage, not accessed during production, that is acceptable.


Users who Install a low-latency SSD for their boot drive report, "It's like getting a whole new computer ! "

Reply
User profile for user: MacDaddyRob
MacDaddyRob Author
User level: Level 1
8 points

May 13, 2018 9:43 AM in response to Grant Bennet-Alder

Diagnostics Information (past 7 days):

2018-05-13 08:26:04 qmasterd Crash (20 times) What is going on with this issue? when i look on console it is just constanly crashing in the background?

dyld: launch, loading dependent libraries

2018-05-12 23:40:39 mds_stores CPU (8 times) What is going on with this issue?

2018-05-12 19:55:02 Last Shutdown Cause: 3 - Hard shutdown (once)

2018-05-12 19:00:00 opendirectoryd Crash (once)

Either /Local or /Local/Default went offline (this should never happen)

2018-05-10 09:55:47 AGSService Crash (once)

2018-05-09 10:00:25 DrCleaner.app CPU (once)

2018-05-08 11:34:08 /Library/Logs/DiagnosticReports/qmasterd_2018-05-08-113408_M*****o.crash Crash (once)

2018-05-06 16:08:18 Microsoft Word.app Hang (once)

Reply
User profile for user: MacDaddyRob
MacDaddyRob Author
User level: Level 1
8 points

May 13, 2018 8:51 AM in response to Grant Bennet-Alder

Thanks Grant For Your Help...Here is the Final Report From Etrecheck...Please help me get this machine working to its best performance.


EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-05-13 08:31:09

Download EtreCheck from https://etrecheck.com

Runtime: 6:34

Performance: Below Average


Problem:Computer is restarting


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.

Obsolete hardware - This machine may be considered obsolete.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Kernel extensions blocked - There are blocked kernel extensions awaiting user approval.

Heavy RAM usage - This machine is using a large amount of RAM.

Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

Corrupt hosts file - Hosts file is corrupt.


Hardware Information:

Mac Pro (Early 2008) - Obsolete!

Mac Pro Model: MacPro3,1

2 2.8 GHz Quad-Core Intel Xeon (Xeon(R)) CPU: 8-core

32 GB RAM At maximum

DIMM Riser B/DIMM 1 - 2 GB DDR2 FB-DIMM 800 ok

DIMM Riser B/DIMM 2 - 2 GB DDR2 FB-DIMM 800 ok

DIMM Riser A/DIMM 1 - 4 GB DDR2 FB-DIMM 800 ok

DIMM Riser A/DIMM 2 - 4 GB DDR2 FB-DIMM 800 ok

DIMM Riser B/DIMM 3 - 8 GB DDR2 FB-DIMM 800 ok

DIMM Riser B/DIMM 4 - 8 GB DDR2 FB-DIMM 800 ok

DIMM Riser A/DIMM 3 - 2 GB DDR2 FB-DIMM 800 ok

DIMM Riser A/DIMM 4 - 2 GB DDR2 FB-DIMM 800 ok


Video Information:

NVIDIA GeForce GTX 680 - VRAM: 2 GB

SE2717H/HX 1920 x 1080 @ 60 Hz

SE2717H/HX 1920 x 1080 @ 60 Hz


Drives:

disk0 - Hitachi HDS721010CLA332 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - C*******k (Journaled HFS+) 999.86 GB


disk1 - WDC WD4001FAEX-00MJRA0 4.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 () [Core Storage Container] 4.00 TB

disk4 - e***1 (Journaled HFS+) 4.00 TB

disk1s3 - B*******X (Journaled HFS+) [Recovery] 134 MB


disk2 - ST3000DM001-1CH166 3.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk2s2 () [Core Storage Container] 3.00 TB

disk5 - M************1 (Journaled HFS+) 3.00 TB

disk2s3 - B*******X (Journaled HFS+) [Recovery] 650 MB


disk3 - ST2000DL003-9VT166 2.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - R******g (Journaled HFS+) 2.00 TB


disk6 - Western Digital My Book 25EE 8.00 TB

External USB 5 Gbit/s

disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk6s2 - A**********s (Journaled HFS+) 8.00 TB


Mounted Volumes:

disk0s2 - C*******k 999.86 GB (540.46 GB free)

Journaled HFS+

Mount point: /Volumes/C*******k


disk3s2 - R******g 2.00 TB (477.92 GB free)

Journaled HFS+

Mount point: /Volumes/R******g


disk4 - e***1 4.00 TB (1.89 TB free)

Journaled HFS+

Mount point: /Volumes/e***1


disk5 - M************1 3.00 TB (1.59 TB free)

Journaled HFS+

Mount point: /


disk6s2 - A**********s 8.00 TB (4.06 TB free)

Journaled HFS+

Mount point: /Volumes/A**********s


Network:

Interface en0: Ethernet 1

Interface en1: Ethernet 2

One IPv4 address

2 IPv6 addresses

Interface fw0: FireWire

Interface en2: Bluetooth PAN

iCloud Quota: 4.45 GB available


System Software:

macOS High Sierra 10.13.2 (17C2120)

Time since boot: About 12 hours

System Load: 2.27 (1 min ago) 1.92 (5 min ago) 1.77 (15 min ago)


Configuration Files:

File /etc/sysctl.conf exists but not expected

/etc/hosts - Count: 16 - Corrupt!


Security:

System

Status

Gatekeeper

Mac App Store and identified developers

System Integrity Protection

disabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.dd1.SIPLD.plist

Executable: /usr/local/sbin/SIPLD

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.noiseindustries.FxFactory.helper.plist

Executable: /Library/PrivilegedHelperTools/com.noiseindustries.FxFactory.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.dosdude1.PatchUpdater.plist

Executable: /Applications/Utilities/Patch Updater.app/Contents/MacOS/Patch Updater -silent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard6.uninstall.plist

Executable: /bin/sh /tmp/cisco_videoguard6/condUninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.dolby.dolbymediaencoder.plist

Executable: /Library/Application Support/Dolby/Dolby Media Encoder.server/Contents/MacOS/DolbyMediaEncoderServer

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.digidesign.fwfamily.helper.plist

Executable: /Library/Application Support/Digidesign/FireWire/DigidesignFireWireHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.bombich.ccc.plist

Executable: /Library/PrivilegedHelperTools/com.bombich.ccc

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.nvidia.cuda.launcher.plist

Executable: /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.sibelius.sari.plist

Executable: /Library/PrivilegedHelperTools/com.sibelius.sari

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avid.sari.plist

Executable: /Library/PrivilegedHelperTools/com.avid.sari

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard6.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard6/VideoGuard6.bundle/Contents/Re sources/setupServer.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle /Contents/Resources/launch.sh

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)


/Library/Extensions

[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.0.6 - SDK 10.11)

[Loaded] SystemAudioRecorder.kext (Wondershare Software Co., Ltd, 1.1.0 - SDK 10.9)

[Loaded] CUDA.kext (NVIDIA Corporation, 1.1.0)

[Not Loaded] LegacyUSBEthernet.kext (1.0)

[Not Loaded] LegacyUSBInjector.kext (1.0)

[Loaded] SIPManager.kext (1.0 - SDK 10.12)

[Not Loaded] SophosOnAccessInterceptor.kext (9.0.61 - SDK 10.7)

[Loaded] SophosNetworkInterceptor.kext (9.0.53 - SDK 10.8)

[Loaded] TelestreamAudio.kext (Telestream Inc., 1.1.1 - SDK 10.8)


/System/Library/Extensions

[Not Loaded] AvidDX.kext (5.4.7)

[Loaded] Soundflower.kext (1.6.6 - SDK 10.6)

[Not Loaded] IKStompIO1Driver.kext (1.0.0)

[Not Loaded] RT2870USBWirelessDriver.kext (4.1.8.0)

[Not Loaded] RT73USBWirelessDriver.kext (1.3.0.0)

[Not Loaded] Sentinel.kext (7.5.2)

[Not Loaded] SiliconImage3124u.kext (2.1.0)

[Not Loaded] Avid_SCSI.kext (1.2.0)

[Not Loaded] Avid_SCSI_RBC.kext (1.2.0)

[Not Loaded] NIUSBAudio2DJ.kext (2.4.20 (R24))

[Not Loaded] NIUSBAudio4DJ.kext (2.4.20 (R24))

[Not Loaded] NIUSBAudioDriver.kext (2.4.20 (R24))

[Loaded] NIUSBMaschineController.kext (2.3.14)

[Not Loaded] NIUSBTraktorAudio2.kext (2.4.20 (R25))

[Not Loaded] NIUSBTraktorKontrolS4.kext (2.4.20 (R24))

[Not Loaded] NIUSBTraktorKontrolX1.kext (2.4.20 (R24))

[Loaded] DigiDal.kext (9.0.3 - SDK 10.5)

[Not Loaded] DigidesignMbox2Boot.kext (9.0)

[Not Loaded] DigidesignMbox2.kext (9.0)

[Not Loaded] DigidesignElevenRack.kext (Digidesign Eleven Rack 1.0.1)

[Not Loaded] FT_ATA_Sil3x12CB.kext (5.3.1)

[Not Loaded] FirmTek_SI_SATA_II.kext (5.4.1)

[Not Loaded] IKStealthPedalDriver.kext (1.0.0)

[Not Loaded] M-AudioFireWireDICE.kext (2.5 - SDK 10.7)

[Not Loaded] M-AudioAxiomAIR.kext (1.0.0 - SDK 10.6)

[Not Loaded] MicrosoftKeyboard.kext (8.2)

[Not Loaded] MicrosoftMouse.kext (8.2)

[Not Loaded] NIUSBDeviceHelper.kext (1.0.6 (R28))

[Not Loaded] GeForceTeslaWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] GeForceWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] NVDAGF100HalWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] NVDAGK100HalWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] NVDAGM100HalWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] NVDANV50HalTeslaWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] NVDAResmanTeslaWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] NVDAResmanWeb.kext (NVIDIA Corporation, 10.5.2)

[Not Loaded] PACESupportFamily.kext (5.8)

[Not Loaded] RoxioBluRaySupport.kext (1.1.6)

[Loaded] APExtFramebuffer.kext (1.4 - SDK 10.8)

[Loaded] AirParrotDriver.kext (1.8 - SDK 10.8)

[Not Loaded] UADDriver.kext (5.8.0)

[Blocked] Pen Tablet.kext (Wacom Technology Corp., Pen Tablet 5.3.6-6 - SDK 10.9)

[Loaded] SoundGrid.kext (2.0.0)


/System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns

[Not Loaded] MicrosoftKeyboardBluetooth.kext (8.2)

[Not Loaded] MicrosoftKeyboardUSB.kext (8.2)


/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns

[Not Loaded] MicrosoftMouseBluetooth.kext (8.2)

[Not Loaded] MicrosoftMouseUSB.kext (8.2)


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[Not Loaded] PACESupportLeopard.kext (5.8 - SDK 10.4)

[Not Loaded] PACESupportPanther.kext (5.8 - SDK 10.-1)

[Not Loaded] PACESupportSnowLeopard.kext (5.8 - SDK 10.6)

[Not Loaded] PACESupportTiger.kext (5.8 - SDK 10.4)


/System/Library/Extensions/ScreenflickAudio.kext

[Not Loaded] ScreenflickAudio.kext (1.0.0d1)


/System/Library/Extensions/UADDriver.kext/Contents/PlugIns

[Not Loaded] UADEngine.kext (5.8.0)


System Launch Agents:

[Not Loaded]

10 Apple tasks

[Loaded]

165 Apple tasks

[Running]

114 Apple tasks

[Other]

One Apple task


System Launch Daemons:

[Not Loaded]

37 Apple tasks

[Loaded]

177 Apple tasks

[Running]

122 Apple tasks


Launch Agents:

[Loaded]

com.oracle.java.Java-Updater.plist (? 96610b86 - installed 2017-12-19)

[Loaded]

com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-08-19)

[Loaded]

com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2018-02-07)

[Not Loaded]

com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-09-10)

[Running]

com.maudio.profire.helper.plist (inMusic Brands, Inc. - installed 2014-11-18)

[Loaded]

org.macosforge.xquartz.startx.plist (? 2748570a - installed 2012-09-27)

[Running]

at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-03-23)

[Loaded]

com.xrite.device.softwareupdate.plist (? 2f2d6b43 - installed 2015-09-18)

[Running]

at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-03-23)

[Loaded]

com.dd1.SIPLD.plist (? dbae9d34 - installed 2018-04-10)

[Not Loaded]

com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-26)

[Loaded]

com.dosdude1.PatchUpdater.plist (? cb4443a9 - installed 2018-04-10)


Launch Daemons:

[Loaded]

com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-28)

[Loaded]

com.apple.aelwriter.plist (Apple - installed 2010-10-11)

[Loaded]

com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)

[Running]

com.digidesign.fwfamily.helper.plist (? 3ed06546 - installed 2010-04-20)

[Loaded]

com.sibelius.sari.plist (? 6b48ccda - installed 2010-11-14)

[Loaded]

org.macosforge.xquartz.privileged_startx.plist (? 77ab826e - installed 2012-09-27)

[Loaded]

com.noiseindustries.FxFactory.helper.plist (? d289c7c3 - installed 2015-07-05)

[Loaded]

jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2015-05-22)

[Loaded]

com.nvidia.cudad.plist (NVIDIA Corporation - installed 2018-02-07)

[Loaded]

com.adobe.ARMDC.Communicator.plist (? d94017c4 - installed 2016-01-24)

[Running]

com.dolby.dolbymediaencoder.plist (? a18aeed4 - installed 2010-06-15)

[Running]

at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-03-23)

[Loaded]

com.bombich.ccc.plist (? 41245744 - installed 2011-01-10)

[Running]

com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-26)

[Loaded]

com.adobe.SwitchBoard.plist (? 856489a3 - installed 2012-05-13)

[Loaded]

com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2018-04-28)

[Loaded]

com.apple.qmaster.qmasterd.plist (Apple - installed 2010-08-25)

[Running]

com.xrite.device.xrdd.plist (? 28f4ae75 - installed 2015-09-18)

[Loaded]

com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-19)

[Loaded]

com.nvidia.cuda.launcher.plist (? 20f73770 - installed 2018-02-07)

[Loaded]

com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-12-16)

[Loaded]

com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2018-03-27)

[Loaded]

com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e - installed 2016-01-24)

[Running]

com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-08-19)

[Loaded]

com.avid.sari.plist (? d2606d1b - installed 2011-11-07)


User Launch Agents:

[Loaded]

com.redgiantsoftware.updater.plist (Apple - installed 2018-04-11)

[Loaded]

com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-12)

[Loaded]

com.digitalrebellion.CrashAnalyzerLogWatcher.plist (? 0 - installed 2018-02-24)

[Killed]

com.cisco.videoguard6.plist (? 0 - installed 2017-12-08)

[Not Loaded]

com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-26)

[Loaded]

com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-12-16)

[Loaded]

com.digitalrebellion.SoftwareUpdateAutoCheck.plist (Digital Rebellion, LLC - installed 2018-03-14)

[Loaded]

com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)

[Loaded]

com.cisco.videoguard6.uninstall.plist (? 0 - installed 2018-05-06)

[Loaded]

com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-05-06)

[Loaded]

com.digitalrebellion.PreferenceManagerAutoSave.plist (Digital Rebellion, LLC - installed 2018-04-15)

[Killed]

com.cisco.videoguardmonitor.plist (? 0 - installed 2018-05-06)


User Login Items:

WDDriveUtilityHelper Application (Western Digital Corporation Branded Products Group

(/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

Wondershare Helper Compact Application (Wondershare Software Co., Ltd

(/Users/***/Library/Application Support/Helper/Wondershare Helper Compact.app)

Backup and Sync from Google Application (Google, Inc.

(/Applications/Backup and Sync.app)

NIHardwareAgent Application (?

(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2017-11-23)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

ScreenFlowHelper SMLoginItem (Mac App Store - installed 2016-09-24)

(/Applications/ScreenFlow.app/Contents/Library/LoginItems/ScreenFlowHelper.app)

ATLoginItemHelper SMLoginItem (Mac App Store - installed 2018-03-16)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)

Launcher SMLoginItem (Mac App Store - installed 2016-10-27)

(/Applications/MemoryKeeper.app/Contents/Library/LoginItems/Launcher.app)


Internet Plug-ins:

Easy-WebPrint EX: 1.1.0 (installed 2017-12-16)

WacomNetscape: 2.1.0-1 (installed 2012-10-29)

npg: 4482 (installed 2012-12-04)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2012-10-29)

AdobeAAMDetect: 3.0.0.0 (installed 2017-08-19)

FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-08)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-16)

Silverlight: 5.1.20513.0 (installed 2017-12-16)

QuickTime Plugin: 7.7.3 (installed 2017-12-08)

Flash Player: 29.0.0.171 (installed 2018-05-08)

PepperFlashPlayer: 29.0.0.171 (installed 2018-05-08)

iPhotoPhotocast: 7.0 (installed 2013-04-16)

AdobePDFViewer: 17.012.20098 (installed 2017-12-16)

EPPEX Plugin: 3.0.5.0 (installed 2009-07-29)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-16)


User Internet Plug-ins:

WebEx64: 1.0 (installed 2017-02-10)

Google Earth Web Plug-in: 7.1 (installed 2017-12-16)


Audio Plug-ins:

DVCPROHDAudio: 1.3.2 (installed 2013-12-19)

JackRouter: JackRouter (installed 2006-04-11)


Safari Extensions:

  1. Aimersoft.safariextz - Aimersoft Studio - http://www.aimersoft.com (installed 2014-03-21)
  2. AllMyTube.safariextz - Wondershare - http://www.wondershare.com (installed 2016-07-19)


3rd Party Preference Panes:

ApplyLUTPane (installed 2013-10-18)

CUDA Preferences (installed 2018-02-07)

Flash Player (installed 2018-04-28)

Java (installed 2018-02-16)

Microsoft Keyboard (installed 2017-12-16)

Microsoft Mouse (installed 2017-12-16)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)

Source

% of CPU

WindowServer

Apple

13

MemoryKeeper

Mac App Store

10

kernel_task

Apple

8

Google Chrome

Google, Inc.

8

Google Chrome Helper (29)

Google, Inc.

8


Top Processes by Memory:

Process (count)

Source

RAM usage

Google Chrome Helper (29)

Google, Inc.

5.51 GB

Final Cut Pro

1.94 GB

kernel_task

Apple

1.75 GB

mds_stores

Apple

804 MB

mdworker (11)

Apple

753 MB


Top Processes by Network Use:

Process

Source

Input

Output

mDNSResponder

Apple

3 MB

202 KB

kernel_task

Apple

197 KB

392 KB

netbiosd

Apple

95 KB

40 KB

iTunes

Apple

19 KB

21 KB

apsd

Apple

11 KB

12 KB


Top Processes by Energy Use:

Process (count)

Source

Energy usage (0-100)

WindowServer

Apple

6

Google Chrome Helper (29)

Google, Inc.

5

MemoryKeeper

Mac App Store

5

MacsFanControl

Ilya Parniuk

4

Google Chrome

Google, Inc.

2


Virtual Memory Information:

Available RAM

14.10 GB

Free RAM

6.54 GB

Used RAM

17.90 GB

Cached files

7.56 GB

Swap Used

0 B


Diagnostics Information (past 7 days):

2018-05-13 08:26:04 qmasterd Crash (20 times)

dyld: launch, loading dependent libraries

2018-05-12 23:40:39 mds_stores CPU (8 times)

2018-05-12 19:55:02 Last Shutdown Cause: 3 - Hard shutdown (once)

2018-05-12 19:00:00 opendirectoryd Crash (once)

Either /Local or /Local/Default went offline (this should never happen)

2018-05-10 09:55:47 AGSService Crash (once)

2018-05-09 10:00:25 DrCleaner.app CPU (once)

2018-05-08 11:34:08 /Library/Logs/DiagnosticReports/qmasterd_2018-05-08-113408_M*****o.crash Crash (once)

2018-05-06 16:08:18 Microsoft Word.app Hang (once)


End of report

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Please Analysis my 3 Crash Report. Randomly crashes Mac then fan stays on

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