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I bought this new Apple Lightning Cord at an iCenter in Tacloban City. After two weeks, this is what happened. I already bought 3 cords and showed the same thing. Whenever I charge my iPhone, there’s an error message that says “This Accessory may not be supported”. I contacted apple chat support and told me that the cable is not an original apple product and use only apple authorized product. Now, my trust for apple went down. How could anyone sell an apple lightning cord and told me that it is an apple authorized product when it’s not? I’ve spent 1,190 that’s $29 same as the price of the original. Last night I asked an agent from apple chat support if I can have it replaced, but instead the agent would always ask for my Zip code or Postal Code when infact I know what’s the nearest service location and it would take 6hrs of travel via land for me. If I’ll ride an airplane it would be 6,000 pesos back and forth. In short, the agent was of no help. can anyone tell me what to do? This would be my last time to use apple products and I’m not anymore gonna reccomend it to my friends, family or even workmates.
I’m sorry for this long message. I just don’t know what to do now. Please help me. I’m running out of money.
