Lost photos

i erased and cleared my entire phone, thinking I had a virus (probably didn’t) and then after realized none of my photos were saved to iCloud. Is there a way to retrieve them? I don’t mind having to buy something to restore them if that means I can get back photos. Lesson learned, just help!

Posted on May 17, 2018 11:08 AM

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Question marked as Top-ranking reply

Posted on May 17, 2018 11:10 AM

karli17 wrote:


i erased and cleared my entire phone, thinking I had a virus (probably didn’t) and then after realized none of my photos were saved to iCloud. Is there a way to retrieve them? I don’t mind having to buy something to restore them if that means I can get back photos. Lesson learned, just help!

You can only restore back what you've backed up to iTunes or icloud, if you didn't then the data is gone. Also there a no known virus/malware for a non jailbroken phone.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

2 replies
Question marked as Top-ranking reply

May 17, 2018 11:10 AM in response to karli17

karli17 wrote:


i erased and cleared my entire phone, thinking I had a virus (probably didn’t) and then after realized none of my photos were saved to iCloud. Is there a way to retrieve them? I don’t mind having to buy something to restore them if that means I can get back photos. Lesson learned, just help!

You can only restore back what you've backed up to iTunes or icloud, if you didn't then the data is gone. Also there a no known virus/malware for a non jailbroken phone.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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Lost photos

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