Thanks, Old Toad
I have been to the site you mentioned : my printer type is not listed, only more recent ones.
Furthermore, it states :
and my printer has scanner function as well
I don't know if you can read what I answered to another member (Carolyn), so I copy my reply here :
Indeed my printer is quite old (more than 12 years !), but was still working perfectly before I reformatted the HDD and re-installed macOS High Sierra.
In the meantime, I have carried on investigating and attempting to connect my printer, until I realised a huge number of drivers were in fact sort of embedded in macOS High Sierra, so that I could print.
But this driver lets my printer work on a simplified way :
- apparently no access to the scanner,
- I cannot use some useful settings of my printer (print quality, paper quality, ...)
- the printer icon has disappeared from the Dock (displays temporarily while printing, then disappears), so I cannot connect directly to the printer
- no access to the evaluation of the ink levels in the cartridges : it says "Information not available"
- ... ?
As I am only discovering now the missing functions, I may happen to find more. Up to now, I can follow 3 paths :
- However, looking into System preferences / Printers and Scanners, it states in front of "Type" : "Generic PLC Laser Printer ", which is wrong (mine is an inkjet one + scanner), so the driver selected by the OS is not the right one (in Apple's list, my printer type is listed, so that the OS should use a more suitable one ==> how can I instruct the OS to use the more suitable driver ?
- On the other hand, I have a back up of my HDD on Time Machine : can I extract the former Apps from HP and re-install it/them ? But how ?
- I can see that another member (Old Toad), has suggested me to see if a open source driver would work => it's you, but seems not to work for me.
Thanks for any help
Xavier