Beijing Apple's official website (apple.com) sells repaired mobile phone as New!

I bought a iphone in apple's official website, there is no-signals problem in 4 month, I did not do anything and directly to the apple store (East nanjing road 300, shanghai), store said they would take it to return to factory maintenance, and repair results said ‘they will not repair phone because it had been opened already’, and the apple.comcustomer service said their engineering department saw the maintenance report and engineer department decide: ‘iphone is opened then it is sure buyer opened’, an iPhone with issues in warranty periodno repair, no retreat, no change for new, could you tell me what should I do?

Posted on May 22, 2018 4:02 AM

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Beijing Apple's official website (apple.com) sells repaired mobile phone as New!

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