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my wife has been locked out of her i-pad, it keeps asking for her password for a "exchange account" what is this?

my wife has been locked out of her i-pad, it keeps asking for a"exchange account" password, what is this, also she cannot receive or retrieve any e-mails

Posted on May 25, 2018 3:12 PM

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Posted on May 25, 2018 3:17 PM

Generally Exchange accounts are provided by an employer or school and may add profiles to the iPad to require certain security measures.


If its asking for an Exchange Account password it probably referring to her work or school email account password


More details here: What is a Microsoft Exchange account? - Office Support

1 reply
Question marked as Best reply

May 25, 2018 3:17 PM in response to davefromswadlincote

Generally Exchange accounts are provided by an employer or school and may add profiles to the iPad to require certain security measures.


If its asking for an Exchange Account password it probably referring to her work or school email account password


More details here: What is a Microsoft Exchange account? - Office Support

my wife has been locked out of her i-pad, it keeps asking for her password for a "exchange account" what is this?

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