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Question: Your Apple ID has been disabled?

“Your Apple ID has been disabled”

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May 26, 2018 9:12 AM in response to bradaform In response to bradaform

Your Apple ID account becomes disabled for one of two reasons. Either


1) You tried to enter the wrong password or wrong security answers too many times - in that case, head over to https://iforgot.apple.com to get started toward recovering your account


or


2) You owe the iTunes Store money or there is a problem with your iTunes account - in that case, head over to iTunes - Official Apple Support for assistance or fill out this form: https://www.apple.com/emea/support/itunes/contact.html

May 26, 2018 9:12 AM

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May 26, 2018 10:57 AM in response to bradaform In response to bradaform

Did you go to the iforget website to unlock the account? What happened? Did you get a message saying the the Apple ID was unlocked? Did you sign out of Apple ID BEFORE trying to unlock the ID and then re-login?


If you still cannot get into the Apple ID you would need to contact Apple ID support.


https://support.apple.com/en-us/HT204169

May 26, 2018 10:57 AM

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May 26, 2018 11:10 AM in response to FelipeV In response to FelipeV

Tried the chat, but it was more of an FAQ interpreter than a genius. So they scheduled a call


(May 2018)

SOLUTION: Support contacted me, at the scheduled time, it wasn’t the shortest phone call but there was no way around it. Problem solved


I wasted time trying other options so others don’t have to. Support line is the solution, although I’m pretty sure I knew that from the beginning...


Cheers

May 26, 2018 11:10 AM

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May 26, 2018 2:14 PM in response to bradaform In response to bradaform

bradaform wrote:





I wasted time trying other options so others don’t have to. Support line is the solution, although I’m pretty sure I knew that from the beginning...


Cheers

No, it is the solution in case the other solutions do not work. Clearly your issue was beyond the scope of the IFORGOT page. Glad your issue was resolved.


Have a nice day.

May 26, 2018 2:14 PM

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Question: Your Apple ID has been disabled?