Couldn’t sign in iMessage ?

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effienie Author

Level 1

4 points

Couldn’t sign in iMessage ?

couldn’t sign in in iMessage and FaceTime?

Posted on May 26, 2018 5:15 PM

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Answer 1

Joseph_S.

Community Specialist

May 28, 2018 8:57 AM in response to effienie

Hello effienie,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble signing into iMessage and FaceTime on your iPad, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

If you run into any trouble, please reach out again.
Best Regards.

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Answer 2

May 29, 2018 9:39 AM in response to Joseph_S.

Probably non of these will work. Apple has had a problem with iMessage and Facetime for the past few weeks. Call Apple support and they will gradualely escalate your problem. (that’s what I did it took almst a week to get them towhere I could sign in my Apple ID and password). Coicidence or not this is what I did “In settings I turned off iMessage and Facetime and did a hard reset (power button/Volume Down iPhone 7 Plus) twice. Then in settings tried so sign into iMessage and Success, then tried Facetime and Success again.” Im not sure if it is something Apple did or I did but it works. And yes I know this is on there list put it didn’t work when support had me try. That’s why I tried it twice. Good luck and let us know how it goes.

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Couldn’t sign in iMessage ?

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