Setup Failed (301003)

Hey,


new Apple TV, and new IPhone 8+

all connection was done, Wi-Fi On, Bluetooth Workinkg ,

2x I tests but 2times was received 301003 Fail,

what is wrong?

iPhone 8 Plus, iOS 11.3.1

Posted on May 27, 2018 10:15 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2018 3:35 PM

I had this problem last night (28 May), though my Apple TV is connected via ethernet/cat6.


Behavior suggested bad hardware in that the old Apple TV worked fine, but the new Apple TV got 301003 error repeatedly, where the only difference in configuration was the Apple TV (old vs. brand new replacement item). See Re: Apple TV 4k Setup Fails w/error 301003


Returned the new Apple TV to the store and exchanged it. Plugged the replacement in and things seem to work just fine.

2 replies
Question marked as Top-ranking reply

May 29, 2018 3:35 PM in response to andrzejfromgdansk

I had this problem last night (28 May), though my Apple TV is connected via ethernet/cat6.


Behavior suggested bad hardware in that the old Apple TV worked fine, but the new Apple TV got 301003 error repeatedly, where the only difference in configuration was the Apple TV (old vs. brand new replacement item). See Re: Apple TV 4k Setup Fails w/error 301003


Returned the new Apple TV to the store and exchanged it. Plugged the replacement in and things seem to work just fine.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Setup Failed (301003)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.