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App store

I am trying to get free apps and it keeps saying my payment is denied

iPad 2 Wi-Fi, iOS 9.3

Posted on May 27, 2018 10:20 PM

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Posted on May 27, 2018 10:43 PM

Do you mean 'denied' or 'declined' ?


If declined and if it's a debit card then that might be why, not all debit cards seem to still be accepted by iTunes, and they might no longer be accepted at all in some countries.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

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Question marked as Best reply

May 27, 2018 10:43 PM in response to jenniferfromwalden

Do you mean 'denied' or 'declined' ?


If declined and if it's a debit card then that might be why, not all debit cards seem to still be accepted by iTunes, and they might no longer be accepted at all in some countries.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

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