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Question: Not powering on Beats x

Dear Attendant,


Just purchased Beats X, updated through web portal, in portal its showing 100% Battery. but the Earphone is not powering on, also tried to do reset but the problem is same.

What to do?

null-OTHER, iOS 11.3, Beats by Dr. Dre (Beats X)

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Question marked as Apple recommended
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Answer:

Reset BeatsX

  1. Hold down both the power button and volume down button for 10 seconds.
  2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.

Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Apple recommended

May 28, 2018 9:30 AM in response to nhideal In response to nhideal

Reset BeatsX

  1. Hold down both the power button and volume down button for 10 seconds.
  2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.

Genius Bar Reservation and Apple Support Options - Apple

May 28, 2018 9:30 AM

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Question: Not powering on Beats x