Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

what should I do for my Mac open...??

I have entered my iCloud account details but still not opening... How does this password look... It all happened after I tried to upgrade to a higher Sierra...

User uploaded file

Posted on May 28, 2018 6:31 PM

Reply
Question marked as Best reply

Posted on May 28, 2018 7:21 PM

That is an EFI password. If you don't know what you set for that password, you will have to take it to an Apple Store with proof of ownership.

1 reply

what should I do for my Mac open...??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.