Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Battery drain

I was given a series 3 at Christmas and, just recently, have noticed two issues:


  1. watch does not charge fully, often stopping at 95-97% charge; and
  2. the battery drain has become ridiculous! I took the watch off the charger today at 6.10am and put it on. It's now 11.17am and I have 44% power remaining. I haven't done anything apart from receive notifications!


Any ideas on these two issues, please?!

Watch Series 3 Nike (GPS + Cell) 38mm, iOS 11.3.1, null

Posted on

Reply
Question marked as Apple recommended
Answer:
Answer:

Hi Clair_UK!


Battery life varies depending on use and other factors. Examples are detailed here:

Apple Watch - Battery - Apple

Apple's tips for maximising battery life and battery lifespan on Apple Watch are detailed here:

Batteries - Maximizing Performance - Apple

If your Apple Watch is experiencing significantly shorter battery life than Apple's examples suggest that you should expect, then it may require service. Before contacting Apple, it may help to follow these steps, which have previously resolved battery life issues for other users, including after software updates, when usage has not otherwise changed (check after each):

  • Install any available updates for apps on your iPhone.
  • Restart both your iPhone and your Apple Watch, turning both off together and then restarting your iPhone first:
  • If you have ever (not necessarily recently) previously used the Workout app and/or any third-party fitness or sleep tracking apps to record workouts on your watch, check on your Apple Watch to see whether there is a paused activity within any of them. If there is, end that activity from within the app on your watch (not your iPhone).

    If in doubt, remove any such third-party apps from your Apple Watch.

  • Unpair and re-pair your Apple Watch:
  • Some users have previously experienced battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:
    • Archive your Exchange Calendar for all items before today.
    • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
    • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
    • Check your Exchange Calendar for errors.
  • Test by changing notification settings and/or by removing watch face complications and third-party apps:

Having tried the previous steps, if you are concerned that battery life is shorter than it should be, then I suggest contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance:

Posted on

Question marked as Apple recommended

May 29, 2018 3:21 AM in response to Clair_UK In response to Clair_UK

Hi Clair_UK!


Battery life varies depending on use and other factors. Examples are detailed here:

Apple Watch - Battery - Apple

Apple's tips for maximising battery life and battery lifespan on Apple Watch are detailed here:

Batteries - Maximizing Performance - Apple

If your Apple Watch is experiencing significantly shorter battery life than Apple's examples suggest that you should expect, then it may require service. Before contacting Apple, it may help to follow these steps, which have previously resolved battery life issues for other users, including after software updates, when usage has not otherwise changed (check after each):

  • Install any available updates for apps on your iPhone.
  • Restart both your iPhone and your Apple Watch, turning both off together and then restarting your iPhone first:
  • If you have ever (not necessarily recently) previously used the Workout app and/or any third-party fitness or sleep tracking apps to record workouts on your watch, check on your Apple Watch to see whether there is a paused activity within any of them. If there is, end that activity from within the app on your watch (not your iPhone).

    If in doubt, remove any such third-party apps from your Apple Watch.

  • Unpair and re-pair your Apple Watch:
  • Some users have previously experienced battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:
    • Archive your Exchange Calendar for all items before today.
    • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
    • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
    • Check your Exchange Calendar for errors.
  • Test by changing notification settings and/or by removing watch face complications and third-party apps:

Having tried the previous steps, if you are concerned that battery life is shorter than it should be, then I suggest contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance:

May 29, 2018 3:21 AM

Reply Helpful
User profile for user: Clair_UK

Question: Battery drain