Unknown error

Question

Level 1

19 points

Unknown error

My iPhone 6s Plus has a screen that is dark. I took it in and all the hardware checks out. I run the restore and the screen lights up. After it tries to restore it comes back with an error of “The iphone “iphone”could not be restored. An unknown error occurred (6).”

It’s of course out of warranty.

Any ideas?

iPhoto '08, Mac OS X (10.6.8)

Posted on May 29, 2018 5:31 AM

Reply

Answer 1

chris_g1

Community Specialist

May 29, 2018 5:45 PM in response to wponsoldtjr

Hello wponsoldtjr,

I understand that you are having an issue restoring your iPhone. I use my device a lot and know how important it is to have your device running correctly. I'm here to help.

Here is a resource that can assist you:

Get help with iOS update and restore errors

Please let me know if you are still having an issue after reviewing the article.
Have a great day!

Reply

Unknown error

Similar questions