Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Are you able to connect to iTunes' Store?

My old iTunes v12.6.3.6 (old version to keep its app feature), in an updated 64-bit W7 HPE SP1, can't right now. It was fine yesterday. My iPhone 4S' iTunes store currently works fine too. https://www.apple.com/support/systemstatus/ shows green OKs. 😟

iPhone 4S, iOS 9.3.5, 64bit W7 HPE SP1 & Verizon Wireless

Posted on May 29, 2018 1:00 PM

Reply
4 replies

May 29, 2018 6:32 PM in response to Inthedeep

Inthedeep wrote:


Also have the old version so that i could search the apps on the pc rather than my phone and sure enough, cannot log in to itunes.


This *****!

Wait! Apple does have a newer version (12.6.4.3) with app support: https://support.apple.com/en-us/HT208079 ... It works. Bookmark it so you can visit here if it happens again. 😀 Who knows how long Apple will keep doing this though. 😟

Are you able to connect to iTunes' Store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.