check macbook pro for virus
I recently got this window on my web browser (see image below). Is this genuine or attempt to infect my computer?
Thanks
MacBook Pro with Retina display, macOS Sierra (10.12.6)
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It is phishing. No one can know what is on your Mac, not even Apple. Disregard it.
If it persists take these steps:
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
It is phishing. No one can know what is on your Mac, not even Apple. Disregard it.
If it persists take these steps:
Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).
Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.
If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
Thanks. Very Helpful.
Best wishes
Shahid
You're welcome. It is trying to get you to install Advanced Mac Cleaner, which is almost as bad as malware.
Advanced Mac Cleaner is considered to be malware by Malwarebytes Mac software. MacKeeper from Zeobit too.
It is considered PUP (Potentially Unwanted Software). A slight step above malware. 😁
check macbook pro for virus