Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 11.4 battery drain

My iPhone 6 was working perfectly fine until I updated to iOS 11.4 and ever since I did that my battery is draining rapidly even without me using it at all. I used to go a full day without charging it now it may last half a day. I am just wondering if something got turned on with this new update that I have to turn off to save battery life. It is just weird I have not done anything other than update the iOS and now this happening. Any help would be greatly appreciated.

[Re-Titled by Host]

Posted on Jun 1, 2018 6:33 AM

Reply
Question marked as Best reply

Posted on Jun 2, 2018 2:31 PM

I have the same issue.

When I look at my battery performance, it shows that the personal hotspot on my phone is being used, though I have never turned it on. I have to keep charging my iPhone every 2-3 hours now.

User uploaded file

802 replies

Jun 16, 2018 3:45 AM in response to sterling r

After having the battery drain issue as so many others here with iOS 11.4, I've reseted my network settings (Settings>General>Reset>Reset Network Settings). That brought my iPhone X back to normal battery consumption, independently of beeing connected to 2.4 or 5 GHz WiFi. Maybe this is a way to solve the problem at least for the iPhone X.


Beyond that I've noticed, that my company iPhone 6 and my iPad Pro 10.5'' are both not effected from that bug.


However, I hope there will be ab bug fix soon for all of you where that solutions doesn't help.

Jun 17, 2018 9:13 AM in response to Zide99

I have upgrade my iPhone 7 to IOS 11.4 and now my battery is literally lasting me 5 hours, sometimes even less..

so I change my battery and my screen (because there was a little crack) and paid a fortune..problem continue the same and after reading all the testimony in so many forums, found out that it was the IOS 11.4 bug.

Went to Istore to tell them about the problem and of course, they don't acknowledge anything! Unfortunately I can't downgrade my phone to previous versions because Apple has restricted all the links to downloads any previous versions.. that is very shity and obviously I am very disappointed with Apple. So now what? we are stuck with our expensive phones and we can't even use them properly without mentioning all the people that like me have spent a little fortune replacing their battery thinking it was our fault..

Jun 17, 2018 8:38 PM in response to onlyWE

Its still a very bad update and Apple hast to solve it sion

All actions to reduce working od iPhone did. not help anyway.



Sie erreichen mich auch unter der Mobil Nummer +49 (0) 173 2716169


Mit freundlichen Grüßen

Friedrich Ullmann




Am 15.06.2018 um 01:20 schrieb Apple Support Communities <discussions-updates@apple.com>:



Apple Support Communities

onlyWE has posted in the Using iPhone community.

iOS 11.4 battery drain

A pattern that I have seen is that the battery drains (by far) faster overnight than during the day


During the day it seems to drain at %1.5 to %2.0 per hour


at night it drains at %10 to %15 per hour.


To post a reply, go to the discussion in Communities.

You are receiving this email from Communities. You can change your email preferences in your Communities Profile. Please expect a slight delay in visibility of points awarded.

TM and copyright © 2018 Apple Inc. One Apple Park Way, Cupertino, CA 95014.

All Rights Reserved | Privacy Policy | Terms of Use | Apple Support

Jun 17, 2018 8:39 PM in response to ah64abby

and my watch is also enorm very fast now!!!



Sie erreichen mich auch unter der Mobil Nummer +49 (0) 173 2716169


Mit freundlichen Grüßen

Friedrich Ullmann




Am 17.06.2018 um 10:39 schrieb Apple Support Communities <discussions-updates@apple.com>:



Apple Support Communities

ah64abby has posted in the Using iPhone community.

iOS 11.4 battery drain

My phone is doing the same thing. I noticed how hot it’s getting while just playing music and no other app is running. I literally watched my battery usage go down 50% by just checking one email account.


To post a reply, go to the discussion in Communities.

You are receiving this email from Communities. You can change your email preferences in your Communities Profile. Please expect a slight delay in visibility of points awarded.

TM and copyright © 2018 Apple Inc. One Apple Park Way, Cupertino, CA 95014.

All Rights Reserved | Privacy Policy | Terms of Use | Apple Support

Jun 19, 2018 2:50 PM in response to Zide99

I can confirm findings posted above as well and would like to share my observations.


From a first look the issues seems to be related to a service(s) or daemon(s) that got "stuck" when using 5G wifi network or most likely when network is reset.


I've tested with 4 different routers consumer grade netgears (R7000,R9000) , AT&T uverse, and enterprise grade HP Aruba with 3 Apple devices iPhone 6, 6s and 5th gen iPad and results are with respect to power consumption are consistent it goes up when using 5g wifi network. The impact varies between devices .. from ~2x times for iPad to ~20x times for iphone6, but doesn't depend on router I'm using.


Iphone 6s was reset to factory defaults to have a reference point and make sure it's not due some app that I have.

All devices were fully charged and rebooted before each test. Each test was 12h or until battery drops below 80% whatever comes first all background services/activities were disabled.


When device is connected to 5G network, I see that after some time (typically 10-60 mins) device drops from network and reconnects. This never happens with 2.4G networks. Until connection is dropped for the first time the power consumption seems to be the same for 2.4 and 5G networks in averaged ~0.5% per hour for iPhones (~0.1% iPad)

After first network drop on 5G wifi power consumption goes up. Worst was iphone6 which in average consumes ~10% per hour while idling (screen off)


Once 5g-network-drop happens, switching between networks (I.E going to 2.4G), turning on/of Wifi or Airplane mode, doesn't help, but reset does help.

On iPhone 6 after initial "drop", some services become unavailable, for example phone can no longer see Airplay enabled Yamaha received, or stream audio over BT to my Car (in the same time calls over BT works fine). This never happens if all 5G networks are disabled and phone is allowed to connect to 2.4G networks only.

In my personal opinion there's some issue with network services and/or driver which cause a network to be reset. Depending on device it may or may not fully recover, older (slower) devices are more prone to the issue and often not all servers are properly function after network is reconnected so most likely there's some race condition in one of the services as well. This can also explain why different app can start to consume too much battery. Whatever app was last to access service that stuck, goes to the top of battery consumption chart.


After running tests I downloaded logs but I don't see any (new) crashes.

nsurlsessiond process shows a bit high cpuTime, but I have no knowledge about iOS so don't know if it's the one to blame or just another victim.


I've submitted ticket to Apple they run all diagnostics/collected logs as well, but so far found no smoking gun. They promised to send it to engineering, will see how it goes.


Hope that helps.

iOS 11.4 battery drain

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.