iOS 11.4 battery drain

My iPhone 6 was working perfectly fine until I updated to iOS 11.4 and ever since I did that my battery is draining rapidly even without me using it at all. I used to go a full day without charging it now it may last half a day. I am just wondering if something got turned on with this new update that I have to turn off to save battery life. It is just weird I have not done anything other than update the iOS and now this happening. Any help would be greatly appreciated.

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Posted on Jun 1, 2018 6:33 AM

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Posted on Jun 12, 2018 12:13 PM

To everyone having battery issues on iOS 11.4.

What has everyone tried?


Have any of you tried a hard reset of your iPhone 6/6S by holding down both the Home and sleep/wake buttons until your iPhone goes to black and restarts with Apple logo, then release the buttons?


How much free data storage space is left on your iPhone?

iDevices need to always maintain, at the very least, between 2-3 GBs, OR GREATER, of free data storage space.


In Settings app, under General settings, Reset panel, at the right bottom of the list, Reset All Settings.


In Settings App, Battery, check to see if any apps/processes are eating up your battery.


In Settings app, General settings panel, turn OFF Background App Refresh for any apps you feel do not need constant data updating/Internet updating in the background when not using the an app OR turn OFF Background App Refresh entirely/globally for the entire device.


Do the same in the Settings app under Notifications.Turn off notifications for apps you do not think you need notifications for and/or edit the different ways you receive notifications to help with performance by not always using all the notification methods together.


In Settings app under Mail, you may want to set a longer fetch time or set your iOS Mail app to only manually fetch your mail ONLY when you launch the iOS Mail app.


In Settings app (NOT from the iOS Control Panel) turn OFF Bluetooth when not using any Bluetooth devices.


Also, in general, if you want a faster IDevice, on all of my iDevices, I turn off most of the iOS motion graphics eye candy, by simply turning ON Reduce Motion in Settings app, General, Accessibilty settings.



Make sure you aren't running 30 -50 OR EVEN MORE background apps in the iOS 11 Control Panel/App Switcher.

If you are, you need to quit the bulk of these background running apps by tap and hold a finger on an app window in the switcher and slide your finger upwards to quit an app. You should be able to use more than one finger to quit more than one app window simultaneously.


Also, make sure you don’t have 20-50 OR A WHOLE LOT MORE of active website tabs running in the web browser.

If you do, greatly reduce the amount of active website tabs your web browser.




Some minority of user have been turning ON and leaving ON iCloud backups continuously backing up on a constant and daily basis.

If you are one of these users, in Settings App, tap your Apple ID, then tap iCloud, then find iCloud backup and turn off iCloud backup and only turn this on to do daily backups either when you are not using your iPhone for a prolonged period of time (like when you are sleeping), then turn iCloud backups OFF when actually using your iPhone.


OR


Only perform your backups on a lesser time schedule.( like twice a week, once a week, once every two weeks, once a month, etc.).



Any large amount of background running apps or active processes that have to constantly go out to the Web to fetch data ALL THE TIME is going to slow down ANY iDevice and also, severely impact battery life.



In addition to all of the possible fixes and solutions presented, another iPhone 6S user, in another single posting in the iPhone support communities, suggested to go into Settings, General, Accessibility, Increase Contrast and turn ON Reduce Transparency.

Your iPhone 6/6S won’t look as pretty, but that user reported that his iPhone 6/6S speed improved considerably.



If none of this, so far, has helped your iPhone 6,/6S,


What about doing a complete backup to iCloud or iTunes on a computer, then do a complete erase and reset as new in the Settings app under General, Reset then restore your backup from iCloud or iTunes?



If still no joy after the erase and restore, hammer Apple with constant feedback about the iPhone 6/6S issues here.


iPhone Feedback


http://www.apple.com/feedback/iphone.html


This is THE ONLY avenue to get Apple’s DIRECT attention to any and all iPhone 6 issues!

IF no one continues to post regular feedback about iPhone 6/6S issues, Apple will NEVER know there is an issue and will never correct it!


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.



Good Luck to You All!

802 replies

Jun 8, 2018 7:43 AM in response to Zide99

Ive got exactly trhe same problem since 11.4 update. My phone has been on 100% all day long today even though I have constantly used it !! Yesterday at 38% it just cut off. I plugged it in and it said 1% battery then it jumped to 25%. My wifes phone has done exactly the same thing since update too !! This is not just coincidence. Please sort it APPLE !!

Jun 11, 2018 7:33 AM in response to Dave_OC

Dave_OC wrote:


With all due respect Lawrence, it is clearly a problem with IOS 11.4.

I have seen that statement after every iOS update since 1.1 in 2007. The only thing that changes is the version number in the statement. So clearly, every version of iOS has had this problem since the beginning of iPhone time. Alternatively, it is something unique about the phones that have it, or it is something that failed in the process of updating. Your choice. There are around a half billion phones that have been updated to 11.4. If even a vanishingly small number of them have this problem there would be thousands of posts about it. Once it really was a problem, 6 years ago. There were 13,000 posts about it, at a time when there were only 100 million phones, and the problem affected only 5% of those phones. Today there are over 1 billion phones, and it is estimated that around half of them updated. If that same problem occurred today there would easily be over 100,000 posts. I see 90 in this thread, and a lot of those are repeat posts from the same users.


Here is a way to tell. Back up your phone. Restore iOS using iTunes and set up the phone as New. Do not log in to iCloud. Do not add any email addresses. Do not turn on iMessage or FaceTime. Do not add any apps. Check your battery usage for a day or two.


FWIW, neither of my iOS devices have exhibited any change in battery life.

Jun 11, 2018 11:57 AM in response to Marcos Duran

Marcos Duran wrote:


This is first beta release of a new OS version. If you are surprised with things going wrong you have no business installing this. The point of a beta is either development or helping to report bugs not ***** about them here. Download the Feedback app and submit feedback or go back to the release version.

No, it is not the first beta of 11.4, which went GA 2 weeks ago.

Jun 16, 2018 3:45 AM in response to sterling r

After having the battery drain issue as so many others here with iOS 11.4, I've reseted my network settings (Settings>General>Reset>Reset Network Settings). That brought my iPhone X back to normal battery consumption, independently of beeing connected to 2.4 or 5 GHz WiFi. Maybe this is a way to solve the problem at least for the iPhone X.


Beyond that I've noticed, that my company iPhone 6 and my iPad Pro 10.5'' are both not effected from that bug.


However, I hope there will be ab bug fix soon for all of you where that solutions doesn't help.

Jun 19, 2018 2:50 PM in response to Zide99

I can confirm findings posted above as well and would like to share my observations.


From a first look the issues seems to be related to a service(s) or daemon(s) that got "stuck" when using 5G wifi network or most likely when network is reset.


I've tested with 4 different routers consumer grade netgears (R7000,R9000) , AT&T uverse, and enterprise grade HP Aruba with 3 Apple devices iPhone 6, 6s and 5th gen iPad and results are with respect to power consumption are consistent it goes up when using 5g wifi network. The impact varies between devices .. from ~2x times for iPad to ~20x times for iphone6, but doesn't depend on router I'm using.


Iphone 6s was reset to factory defaults to have a reference point and make sure it's not due some app that I have.

All devices were fully charged and rebooted before each test. Each test was 12h or until battery drops below 80% whatever comes first all background services/activities were disabled.


When device is connected to 5G network, I see that after some time (typically 10-60 mins) device drops from network and reconnects. This never happens with 2.4G networks. Until connection is dropped for the first time the power consumption seems to be the same for 2.4 and 5G networks in averaged ~0.5% per hour for iPhones (~0.1% iPad)

After first network drop on 5G wifi power consumption goes up. Worst was iphone6 which in average consumes ~10% per hour while idling (screen off)


Once 5g-network-drop happens, switching between networks (I.E going to 2.4G), turning on/of Wifi or Airplane mode, doesn't help, but reset does help.

On iPhone 6 after initial "drop", some services become unavailable, for example phone can no longer see Airplay enabled Yamaha received, or stream audio over BT to my Car (in the same time calls over BT works fine). This never happens if all 5G networks are disabled and phone is allowed to connect to 2.4G networks only.

In my personal opinion there's some issue with network services and/or driver which cause a network to be reset. Depending on device it may or may not fully recover, older (slower) devices are more prone to the issue and often not all servers are properly function after network is reconnected so most likely there's some race condition in one of the services as well. This can also explain why different app can start to consume too much battery. Whatever app was last to access service that stuck, goes to the top of battery consumption chart.


After running tests I downloaded logs but I don't see any (new) crashes.

nsurlsessiond process shows a bit high cpuTime, but I have no knowledge about iOS so don't know if it's the one to blame or just another victim.


I've submitted ticket to Apple they run all diagnostics/collected logs as well, but so far found no smoking gun. They promised to send it to engineering, will see how it goes.


Hope that helps.

Jun 21, 2018 6:54 AM in response to BenBen12Ben

I made the following changes


  • turned off WiFi
  • turned off Bluetooth
  • went through "Settings > Notifications" and turned off Notifications form any App that I did not need it from.


Battery usage has gone back to "almost" iOS11.3 level.

Idle time battery is the same as iOS 11.3.

Active time still drains extremely fast. I, too, can watch the battery usage do down as I use any interactive application.

Jun 24, 2018 5:25 AM in response to Zide99

I have major battery drain on both my iPhone and now Ipad Pro after upgrade. Phone battery drains within 2 hours down to 0% making it impossible to use when on the move and away from power. IPad Pro now also drains to 0% overnight - was running fine prior to 11.4. Both devices have Locations services, wifi and all the main players off overnight. I’ve Been an Apple supporter since the early 90’s. Need to upgrade two phones and now for the first time am extremely hesitant to get anything Apple - over priced devices requiring a constant power supply.

Jun 24, 2018 6:04 AM in response to JimmyCMPIT

This is one long discussion, took me some time to read through but with everything tried a couple of things stand out, a solution for one doesn’t seem to work for others and no one seems to have tried an iTunes Restore as New or if they have they haven’t reported back!


In my opinion if the issue was just iOS related then every specific iDevice would have the problem, ie if one iPhone X is effected then all will be, but my X has been fine. That would tend to indicate the problem has come about from either the Update process conflicting with what’s already on the users device (data, caches etc) or how the Update has actually been applied (OTA or iTunes).


To rule out both of the above can someone do the Restore as New to see what happens, I appreciate it’s a big ask but with iCloud most of your data and photo’s will come back once signed in again with your Apple ID (if things have been setup that way in advance). If a current iTunes BackUp is also archived everything can be returned to “normal” in the event the Restore doesn’t resolve.


The above is just my view on this situation but on page 5 someone did report being given an exchange unit by Apple and even though that was still on 11.4 all was ok, I’m assuming because the new device was devoid of any junk, and even when adding the Apple ID I guess every continued to operate as expected.


As I said, just my view, but might be worth a try.

Jun 24, 2018 7:51 AM in response to visvan1970

That’s not what I would have expected, this issues defies all logic, if there are devices running ok with 11.4 you would think those that have been unlucky enough to have the issue should be ok with a clean install.


It’s almost as though there as different releases of 11.4 floating around, unless as someone earlier in the discussion was trying to work out, is there a conflict with certain hardware in those unlucky devices!

Jun 25, 2018 7:53 AM in response to sheetal99

i used 4g a lot yesterday to watch Sky Sports on my Iphone and playing games. Battery consumption was way less than using it on Wi-Fi. I used Safari last week on Wi-Fi and could see my battery drain in just a few minutes. Did the same again on 4G and hardly any batter drain. May be different on other peoples phones - but my experience is that Wi-Fi is causing this issue on my phone.🙂

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iOS 11.4 battery drain

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