my health app won't capture data

My health data is not being captured consistently. Some is there. Some not. Most recent is a few days ago. I may have turned something off a while ago. If so i can't find a way to turn it back on. Sources shows activity on my wifes phone but none for mine. I have no additional health related apps loaded on either phone. Took a long beach walk today with app on. No data was recorded.

iPhone 6s, iOS 11, 64gb

Posted on Jun 1, 2018 7:04 AM

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1 reply

Jun 2, 2018 11:03 AM in response to earnhardt3fan

Greetings, earnhardt3fan.


I see that the Health application on your iPhone 6s isn't tracking your walks consistently, and I'm happy to help.


Use the Health app on your iPhone or iPod touch -- In addition to the steps below, check Settings > Privacy > Location Services and make sure the Health app provides location services "While Using the App" is turned on.

If Health doesn’t track steps or other information from your iPhone or another device, tap the Sources tab and tap your device or accessory under Devices. Then tap Privacy Settings > Motion & Fitness and make sure that Fitness Tracking is turned on.


Take care!

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my health app won't capture data

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