cannot or failed to verify outgoing smtp for gmail account

Hi Apple and others,


Recently I encounter unable to sent out an email from built-in mail app, received email is okay. I found on this community to fix the issue by add or update out-going mail server by adding other SMTP server, but then when verify the update, it said incorrect username or password but I'm sure I fill the correct usernama and password. Kindly anybody please help me. I also attach an image related. Also FYI, recently I install an gmail app and then I turn off notification and mobile data for mail app but I did enable the mobile data back before configure the setting.

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Posted on Jun 1, 2018 10:03 AM

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2 replies

Jun 2, 2018 1:18 PM in response to Qaiser17

Hello Qaiser17,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to send emails on your iPhone, even after trying some good steps. To help with this issue, please follow these steps from this Apple resource on your situation:

Contact your email provider or system administrator

  1. Contact your email provider or check their status webpage to see if there's a service outage.
  2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or need to request authorization from your email provider to send and receive email on your device.
  3. Check your email account settings with your email provider or system administrator to make sure that they're correct.

Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your iOS device.
  2. On your iOS device, go to Settings > Accounts & Passwords.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again.


If you can’t send or receive emails on your iPhone, iPad, or iPod touch


Cheers!

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cannot or failed to verify outgoing smtp for gmail account

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