Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

subscription to Spotify

I got an email confirmation from Apple/Spotify for a premium bill $45. which I did not order. It is signed "The App Store team" .

The link 'to learn more or cancel' won't open ("cannot locate internet server or proxy server" )

I have checked my itunes account, both current one and a very old one that I haven't used since 2013 , and there is nothing indicating an order for Spotify. I also checked credit card accounts, nothing noted.

What now?

iMac, iOS 11.3.1

Posted on Jun 1, 2018 10:17 AM

Reply
Question marked as Best reply

Posted on Jun 1, 2018 10:32 AM

If you provided any personal info, such as passwords, change those immediately.

If you provided financial info, such as credit card numbers, contact your bank for steps to deal with the fraud.

Similar questions

3 replies

subscription to Spotify

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.